Building Services Aide - Night shift
trinityhealth
Referral Coordinator - Primary Care
trinityhealth· MI_IHA IHA Health Services Corporation
About this role
Employment Type:
Full timeShift:
Description:
Referral Coordinator
Remarkable Between Patient Care!
Trinity Health IHA Medical Group is seeking a customer-focused Referral Coordinator to serve as a key connection between patients and their healthcare team. In this role, you'll provide exceptional service by handling all aspects of the referral process, including authorizations and follow-up.
What You'll Do:
- Contact insurance companies and obtains authorization for specific plans.
- Educate patients and staff with pertinent referral and insurance information.
- Obtains urgent authorizations same day and next day.
- Schedule, confirm, and coordinate patient appointments.
- Answer questions, route calls appropriately, and relay messages to clinical staff.
- Verify patient registration and insurance information.
- Support referrals, authorizations, and patient outreach activities.
- Maintain accurate documentation and patient records.
- Test tracks the referrals until fulfilled by the patient.
General Requirements:
- EDUCATION: High School Diploma
- CREDENTIALS/LICENSURE: None
- MINIMUM EXPERIENCE: Minimum 2 years’ experience with insurance referrals, prior authorization or other relevant medical office experience.
Why Join Trinity Health IHA Medical Group?
- Day-one benefits for eligible team members with no waiting period.
- Opportunities for professional growth and career advancement.
- Supportive, collaborative team environment.
- Meaningful work helping patients navigate their healthcare journey.
- A mission-driven organization dedicated to serving communities across Southeast Michigan.
About Us
At Trinity Health IHA Medical Group, we are committed to delivering exceptional patient care through our core values of Commitment, Advocacy, Respect, Efficiency, and Service. If you're passionate about helping others and creating outstanding customer experiences, we'd love to hear from you.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Frequently Asked Questions
Is the salary disclosed for the Referral Coordinator - Primary Care position at trinityhealth?
The salary for this Referral Coordinator - Primary Care role at trinityhealth is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Referral Coordinator - Primary Care position at trinityhealth located?
This Referral Coordinator - Primary Care role at trinityhealth is based in THIHA - Call Center. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Referral Coordinator - Primary Care role at trinityhealth full-time or part-time?
This is listed as a Full time position. It is posted as a Referral Coordinator - Primary Care role in the MI_IHA IHA Health Services Corporation department at trinityhealth.
Which team or department does the Referral Coordinator - Primary Care at trinityhealth belong to?
This Referral Coordinator - Primary Care position is part of the MI_IHA IHA Health Services Corporation department at trinityhealth. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Referral Coordinator - Primary Care position at trinityhealth?
Click the "Apply Now" button on this page. You will be redirected to trinityhealth's official application portal hosted on workday where you can submit your application directly.
When was the Referral Coordinator - Primary Care job at trinityhealth posted?
This Referral Coordinator - Primary Care position at trinityhealth was posted on Sep 17, 2026. Apply as soon as possible — early applications are often reviewed first.
Referral Coordinator - Primary Care
trinityhealth
You'll be redirected to trinityhealth's official application page on Workday.