Recreation Assistant - Casual - Willen Lake Health Club

Join the Energy at Freedom Leisure – Do Good Feel Good!

At Freedom Leisure, we’re all about positive vibes, great people and making a real impact. Yes, we run leisure and cultural facilities, gyms, and swimming pools - but at the heart of it all, it’s our people who make the difference.

As one of the UK’s leading charitable leisure trusts, we’re proud of our mission of Improving Lives Through Leisure.  We’re here to help communities live healthier, happier lives by making our centres welcoming, inclusive and accessible to everyone - because everyone deserves to feel good.  We’re all about delivering amazing customer service with a smile - every single day. We create spaces where people feel at home, supported and inspired.

If you’re passionate about helping others and love creating great experiences, you’ll feel right at home with us.  You don’t need to be an expert to get started - we’ll give you all the training and support you need. With over 130 centres across England and Wales, there’s loads of room to grow.  Many of our team have built amazing careers doing what they love, helping customers day-to-day and making people feel good.

We’re proud to be a workplace where everyone is welcome, valued and supported to thrive - because when our team reflects the communities we serve, we all grow stronger together.

We are looking for Recreation Assistants to join our friendly and professional team. You will be responsible for supervising and assisting the Leisure Centre customers using our facilities. We are looking for someone to be a proactive member of the team, and able to deliver excellent customer service at all times. You'll be responsible for regular cleaning, maintenance and preparation of areas and equipment as appropriate. You will also be assisting the front of house team on Reception. Excellent communication and social skills are necessary as you'll often be the first point of contact for customers.

In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.

Hours: Casual hours, as and when required.

• To supervise and assist the leisure centre customers.
• To assist the front of house team when required.
• To be a proactive member of the leisure centre team.
• An ability and understanding of how to relate to customers of all ages and abilities and also to all levels of staff.
• Deliver excellent customer service at all times.
• To be able to work flexibly and understand instructions from managers.
• To assist with the preparation, storage, resources and movement of equipment as required.

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind, so what can we offer you?

• Discounted Staff Membership (including family members)
• Employee Assistance Programme: 24/7 confidential, independent and professional counselling
• Financial advice
• Flexible working hours
• My Staff Shop employee benefits scheme, offering discounts on cinema tickets, travel, high street e-vouchers, gift cards, days out, leisure activities and everyday spending
• Paid annual leave
• Potential permanent work opportunities
• Various insurance and savings schemes

Closing date: 30th October 2026

Salary: up to £12.71 per hour

At Freedom Leisure, we believe a diverse workforce strengthens our organisation and enhances the services we provide. We welcome applications from suitably qualified candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.