Receptionist | Greymouth Family Dental | Part-Time

Company Description

At Lumino, we're made up of a talented team of professionals dedicated to providing exceptional patient care and creating positive experiences for every person who walks through our doors. As New Zealand's largest dental network, with over 125 practices nationwide, we're proud to be at the heart of our communities, delivering high-quality dental care while supporting our people to grow and succeed.

At Lumino Family Dental Greymouth, we're passionate about serving our local community and helping our patients leave with healthy, confident smiles.

Job Description

We are seeking a friendly, organised, and customer-focused Receptionist to join our team on a part-time basis.

As the first point of contact for our practice, you'll play a key role in creating a warm and professional experience for our patients. You'll be responsible for managing appointments, assisting with patient enquiries, and supporting the smooth day-to-day operation of our busy practice.

This is a rewarding role where no two days are the same. You'll enjoy building relationships with patients while working alongside a supportive and experienced team committed to delivering outstanding care.

Key Responsibilities

• Welcoming patients and visitors with a friendly and professional manner
• Managing appointment bookings and clinician schedules
• Answering phone calls and responding to patient enquiries
• Processing payments and assisting with patient accounts
• Updating and maintaining patient records with accuracy and confidentiality
• Supporting the wider team with administrative tasks as required
• Ensuring the reception area remains welcoming, organised, and professional

Hours

• Monday to Thursday : 8:00am - 5:00pm (1 hour lunch) 

Qualifications

To be successful in this role, you will bring:

• Previous reception, administration, or customer service experience
• Excellent communication and interpersonal skills
• Strong organisational skills and attention to detail
• Confidence using computer systems and learning new technology
• A positive, team-focused attitude
• The ability to remain calm and professional in a busy environment
• A genuine passion for delivering exceptional customer service
• A valid NZ work rights 

Previous experience in a healthcare or dental environment is advantageous but not essential, as full training will be provided.

Additional Information

• Part-time opportunity with an established and supportive team
• Ongoing training and professional development opportunities
• Join New Zealand's largest dental healthcare provider
• Work in a friendly, patient-focused practice environment
• Located in the heart of Greymouth, close to local shops, cafés, and amenities

If you're passionate about providing exceptional customer service and enjoy making a positive difference in people's day, we'd love to hear from you. Apply today and join the team at Lumino Family Dental Greymouth!