Receptionist/ Front Desk Coordinator

About the Firm:

Our mission: Transforming Infrastructure with Passion and Kindness.

We provide quality, cost-effective engineering services to state and local governments and private-sector clients across New York State and Pennsylvania. Our project portfolio features experience in bridge, highway, and structural design; condition and safety inspection; civil and site engineering support; construction inspection and administration; survey and mapping; and hydrographic services.

Prudent Engineering is an Equal Opportunity Employer.

Knowledge, Skills, and Abilities:

Prudent seeks a Receptionist/Front Desk Coordinator to join our team at our Syracuse Office. The Receptionist/ Front Desk Coordinator serves as the first point of contact for visitors, clients, and employees. This role is responsible for managing front desk operations, providing administrative support, and ensuring a professional and welcoming environment. This role would be part-time with the opportunity to grow into full time. The ideal candidate is organized, personable, and able to handle multiple tasks in a fast-paced office setting.

What you'll be able to do:

• Greet and assist visitors, clients, and vendors in a professional and friendly manner
• Answer and direct incoming phone calls and emails
• Maintain the front desk and common areas to ensure they are organized and presentable
• Schedule appointments, meetings, and conference room bookings
• Handle incoming and outgoing mail, packages, and deliveries
• Provide general administrative support such as data entry, filing, copying, and document preparation
• Maintain office supplies and place orders when necessary
• Assist with processing insurance requests and providing status updates as needed
• Communicate with internal staff regarding insurance requests when necessary
• Assist with onboarding and other HR-related administrative tasks as needed
• Coordinate with other departments to support daily office operations
• Maintain confidentiality of sensitive information
• Other duties as assigned.

The minimum requirements we seek:

• High school diploma or equivalent (Associate’s or Bachelor’s degree preferred)
• 1–3 years of administrative, receptionist, or front desk experience preferred
• Proficiency with Microsoft Office (Word, Excel, Outlook)
• Strong communication and customer service skills
• Excellent organizational and multitasking abilities
• Ability to work independently and as part of a team
• Valid NYS driver’s license required

What you’ll receive in return:

• A compensation range of $18-20 per hour
• Medical, dental, vision insurance.
• 401K with company match.
• PTO plus paid holidays.
• Unlimited opportunities to advance your career.

*Actual compensation may vary based on work experience, location, market conditions, education/training, certifications, and other credentials, as well as applicable knowledge and skills.