Receptionist
sonrava
Receptionist
sonrava· Front Office Staff
About this role
Overview
Receptionist & HIGH-Volume Appointment Coordinator
We are currently looking for a fast-paced, organized, and tech-savvy Receptionist & Appointment Coordinator to support a busy customer service environment.
This role will be responsible for managing calls, scheduling appointments, and proactively contacting patients to confirm upcoming appointments. The ideal candidate is highly organized, comfortable multitasking, and able to provide a professional and friendly patient experience.
Key Responsibilities:
- Answer and manage incoming calls in a professional and timely manner
- Schedule and coordinate patient appointments
- Make outbound calls to patients to confirm upcoming appointments
- Follow up with patients regarding scheduling and appointment details
- Provide excellent customer service and maintain a positive patient experience
- Accurately update patient information and appointment records
- Manage multiple tasks and priorities in a fast-paced environment
- Utilize scheduling platforms, phone systems, and other technology efficiently
- Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
- Respond to patient questions and or concerns according to company Policies
- Answering Telephones
- Maintaining Appointment Book
- Confirming Appointments
- Follow up on no shows/cancellation of Appointments
- Register Patients on sign in sheet
- Chart Filling
- Cash Handling
- Checking voicemail on a daily basis
- Maintain a clean and friendly waiting area for patients
- At all times you will perform and undertake such other duties and responsibilities as are requested of you by the Office Manager or the PDM
- Supports strategic local marketing initiatives that help drive brand awareness and new patient growth
- All other duties as assigned
Key Qualifications:
- Strong organizational and time-management skills
- Excellent communication and customer service abilities
- Effective multitasking skills
- Comfortable making a high volume of outbound calls
- Tech-savvy and able to quickly learn new software and scheduling systems
- Professional, friendly, and reliable
- Ability to work efficiently in a fast-paced environment
Benefits for Full time team members
- Paid Time Off (PTO)
- Medical and dental insurance
- Vision coverage
- 401K plan
- Highly competitive salaries
- Outstanding professional training
- Exceptional growth and career advancement opportunities
- Tuition reimbursement for certifications
Qualifications
- Some training or experience in using multi-line phones and computers
Frequently Asked Questions
Is the salary disclosed for the Receptionist position at sonrava?
The salary for this Receptionist role at sonrava is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Receptionist position at sonrava located?
This Receptionist role at sonrava is based in Riverside, CA, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Receptionist role at sonrava full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Receptionist role in the Front Office Staff department at sonrava.
Which team or department does the Receptionist at sonrava belong to?
This Receptionist position is part of the Front Office Staff department at sonrava. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Receptionist position at sonrava?
Click the "Apply Now" button on this page. You will be redirected to sonrava's official application portal hosted on icims where you can submit your application directly.
When was the Receptionist job at sonrava posted?
This Receptionist position at sonrava was posted on Sep 11, 2026. Apply as soon as possible — early applications are often reviewed first.
Receptionist
sonrava
You'll be redirected to sonrava's official application page on icims.