Reception Supervisor
accorhotel
Reception Supervisor
About this role
Company Description
Novotel Nottingham Derby is a 4-star hotel located in Long Eaton, between Nottingham and Derby. Also, just off junction 25 of the M1.
Offering newly refurbished rooms with king-sized beds as standard also family rooms available, our features which we have a lovely restaurant and a lobby bar.
Job Description
We’re looking for a Reception Supervisor to join our team in Novotel Nottingham, where luxury service meets unforgettable guest experiences.
In this role, you’ll be the face of the hotel - leading from the front, anticipating guest needs, and ensuring every stay is seamless, personal, and memorable. If you’re passionate about hospitality and thrive on delivering exceptional service, this is your chance to shine.
What you’ll be doing:
Taking ownership of daily pre-arrival checks to make sure every detail is spot on.
Personally welcoming VIPs, Accor Live Limitless ,and returning guests.
Stepping in for the Assistant Front Office Manager when needed, from pre-convention briefings to group arrivals.
Acting as the go-to contact for guests throughout their stay, resolving issues with ease and professionalism.
Why join us?
At our Hotel, every team member plays a role in shaping world-class experiences. You’ll be part of a supportive, dynamic environment where your growth and development matter as much as the guest journey.
Qualifications
What we’re looking for
Experience in a guest-facing role within luxury hospitality.
A confident, people-focused leader with excellent communication skills.
A natural problem-solver who thrives under pressure.
Someone with an eye for detail and a genuine passion for service.
Additional Information
The Person:
Successful candidates for the position of Reception Supervisor will be able to work as a team but also work by themselves, communicate with there team but also other team members around the hotel. Handling situations in a polite and professional manner to suit guests needs.
Frequently Asked Questions
Is the salary disclosed for the Reception Supervisor position at accorhotel?
The salary for this Reception Supervisor role at accorhotel is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Reception Supervisor position at accorhotel located?
This Reception Supervisor role at accorhotel is based in Long Eaton, England, United Kingdom. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Reception Supervisor role at accorhotel full-time or part-time?
This is listed as a Full time position. It is posted as a Reception Supervisor role at accorhotel.
How do I apply for the Reception Supervisor position at accorhotel?
Click the "Apply Now" button on this page. You will be redirected to accorhotel's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Reception Supervisor job at accorhotel posted?
This Reception Supervisor position at accorhotel was posted on Oct 1, 2026. Apply as soon as possible — early applications are often reviewed first.
Reception Supervisor
accorhotel
You'll be redirected to accorhotel's official application page on SmartRecruiters.