Customer Service Representative - BGC Taguig
Tasq Staffing Solutions, Inc.
Real Time Analyst - UK Financial Collections (Centris, QC)
Tasq Staffing Solutions, Inc.· Philippines - Corporate
About this role
Work Setup: Onsite
Location: Centris, QC
Schedule: Shifting, UK time
START DATE: AUGUST 14, 2026
Qualifications:
- Bachelor’s degree
- 1 to 2 years work experience in workforce management in a contact center environment
- 2 to 4 years overall experience
- Banking industry experience is highly preferred
- Exposure to UK/US/AU Banking industry is an advantage
- Good analytical skills
- Excellent in MS Excel & number crunching
- Experience with Workforce Management software (scheduling, performance tracking, reporting)
Responsibilities:
- Provide real-time monitoring via available tools and workforce management techniques to make intra-day adjustments in an effort to maximize resource efficiency and achieve service level goals / business objectives.
- Perform continual analysis of current performance and conduct real-time re-forecasting to make necessary adjustments in staffing plans and coordinate with Operations teams to achieve service level goals / business objectives for a multi-site operation
- Produces call volume forecasts on a daily, weekly, monthly and annual basis for multi-site operation.
- Generates and evaluates staffing schedules
Frequently Asked Questions
Is the salary disclosed for the Real Time Analyst - UK Financial Collections (Centris, QC) position at Tasq Staffing Solutions, Inc.?
The salary for this Real Time Analyst - UK Financial Collections (Centris, QC) role at Tasq Staffing Solutions, Inc. is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Real Time Analyst - UK Financial Collections (Centris, QC) position at Tasq Staffing Solutions, Inc. located?
This Real Time Analyst - UK Financial Collections (Centris, QC) role at Tasq Staffing Solutions, Inc. is based in Quezon City, Metro Manila, Philippines. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Real Time Analyst - UK Financial Collections (Centris, QC) role at Tasq Staffing Solutions, Inc. full-time or part-time?
This is listed as a Full time position. It is posted as a Real Time Analyst - UK Financial Collections (Centris, QC) role in the Philippines - Corporate department at Tasq Staffing Solutions, Inc..
Which team or department does the Real Time Analyst - UK Financial Collections (Centris, QC) at Tasq Staffing Solutions, Inc. belong to?
This Real Time Analyst - UK Financial Collections (Centris, QC) position is part of the Philippines - Corporate department at Tasq Staffing Solutions, Inc.. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Real Time Analyst - UK Financial Collections (Centris, QC) position at Tasq Staffing Solutions, Inc.?
Click the "Apply Now" button on this page. You will be redirected to Tasq Staffing Solutions, Inc.'s official application portal hosted on workable where you can submit your application directly.
When was the Real Time Analyst - UK Financial Collections (Centris, QC) job at Tasq Staffing Solutions, Inc. posted?
This Real Time Analyst - UK Financial Collections (Centris, QC) position at Tasq Staffing Solutions, Inc. was posted on Aug 6, 2026. Apply as soon as possible — early applications are often reviewed first.
Real Time Analyst - UK Financial Collections (Centris, QC)
Tasq Staffing Solutions, Inc.
You'll be redirected to Tasq Staffing Solutions, Inc.'s official application page on workable.