RDC Manager

Company Description

At MSX International, we’ve been partnering with leading automotive companies for over 25 years, helping them enhance their retail strategies and streamline operations. Our expertise in areas like dealer performance, repair optimization, and consumer engagement positions us as a trusted partner in the evolving mobility industry.

https://www.msxi.com/en/

Job Description

• Inbound operation of import shipments (Air/Sea/Courier) from global and local supply parts.
• Support and steering of 3PL partner with quality check and binning process.
• Claims management with clients AG and local suppliers.
• Management report for reimbursement of claims.
• Dealer parts return handling: Quality check, reimbursement and management reporting.
• Feedback/inputs to NSC for packing quality improvement from suppliers.
• Regular stock check with 3PL partner and timely reporting to NSC.
• Support yearly statutory audit.
• Order and supply management for inter departmental orders, campaign parts and special tools.
• Outbound operations and transport management for dealers.
• Dealer parts claims management and reporting to NSC.
• Special arrangement/coordination with 3PL partner for transportation cost optimization.
• Communication to dealer network in case of changes in RDC operations.
• Support obsolete parts management support with scrapping and re-exports to Client's AG.
• Dealer lead time analysis reporting to NSC and correction measures implementation with 3PL partner.
• Adherence to LML compliance and communication to NSC in case of any deviation.
• Steering logistics KPIs and Implementation of correction measures with 3PL partners.

Qualifications

• B.E., or B.Tech degree in Mechanical, Automotive, Electrical Engineering..
• Strong verbal and written communication skills with the ability to coordinate effectively with internal and external stakeholders.
• Sound knowledge of spare parts warehouse operations, including inventory management, stock control, warehousing processes, and distribution activities.

Additional Information

MSX International has been a trusted partner to leading automotive OEMs and mobility companies worldwide, providing strategic support to transform retail operations. With a strong foundation built on Dealer Performance Improvement, Repair Optimization, and Consumer Engagement, we empower businesses by integrating people, processes, and technology to drive measurable success. As the mobility industry undergoes rapid transformation, MSX International stands as a catalyst for innovation, equipping clients with cutting-edge tools and deep industry expertise to navigate evolving market dynamics. MSX International remains the go-to partner for leading automotive OEMs, offering innovative, research-driven strategies to elevate retail operations and accelerate business growth.