Expert Training Cosultant-P4
veradigm
RCM Customer Service Agent
veradigm· LE9220 Veradigm India Private Limited - Pune
About this role
Job Description: RCM Customer Service Agent
Department: RCM Patient Experience
Reports To: Associate Manager
Job Title: RCM Customer Service Agent
Work Location: Pune -India, Onsite
Employment Type: Full-Time
Experience Level: 1–2 years
Work Location - Pune (Work from Office)
Shift timings - (7:30 PM - 4:30 AM) IST
About the Role
The RCM Customer Service Agent serves as a primary point of contact for patients, providing support related to billing, account balances, and payment resolution. This role is responsible for answering incoming patient calls and following up via email, helping patients understand and resolve questions about their accounts with clarity and empathy. The ideal candidate combines strong communication skills with a solid understanding of revenue cycle and healthcare billing processes.
Benefits
Veradigm believes in empowering our associates with the tools and flexibility to bring the best version of themselves to work. Through our generous benefits package with an emphasis on work/life balance, we give our employees the opportunity to allow their careers to flourish.
Quarterly Company-Wide Recharge Days
Peer-based incentive “Cheer” awards
Tuition Reimbursement Program
To know more about the benefits and culture at Veradigm, please visit the links mentioned below: -
https://veradigm.com/about-veradigm/careers/benefits/
https://veradigm.com/about-veradigm/careers/culture/
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Veradigm is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse and inclusive workforce.
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Frequently Asked Questions
Is the salary disclosed for the RCM Customer Service Agent position at veradigm?
The salary for this RCM Customer Service Agent role at veradigm is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the RCM Customer Service Agent position at veradigm located?
This RCM Customer Service Agent role at veradigm is based in Pune, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the RCM Customer Service Agent role at veradigm full-time or part-time?
This is listed as a Full time position. It is posted as a RCM Customer Service Agent role in the LE9220 Veradigm India Private Limited - Pune department at veradigm.
Which team or department does the RCM Customer Service Agent at veradigm belong to?
This RCM Customer Service Agent position is part of the LE9220 Veradigm India Private Limited - Pune department at veradigm. See the full job description for more information about the team structure and responsibilities.
How do I apply for the RCM Customer Service Agent position at veradigm?
Click the "Apply Now" button on this page. You will be redirected to veradigm's official application portal hosted on workday where you can submit your application directly.
When was the RCM Customer Service Agent job at veradigm posted?
This RCM Customer Service Agent position at veradigm was posted on Aug 17, 2026. Apply as soon as possible — early applications are often reviewed first.
RCM Customer Service Agent
veradigm
You'll be redirected to veradigm's official application page on Workday.