RCI: Legal Associate
RelianceUnited
RCI: Patient Care Officer
RelianceUnited· Finance
About this role
Job Objective
The Patient Care Officer is responsible for the accurate preparation and timely creation of Statements of Account (SOA) for patients, ensuring all services rendered, procedures, and related charges are properly recorded and billed. The role aims to support efficient billing operations while maintaining accuracy, completeness, and compliance with clinic or hospital billing policies.
Duties and Responsibilities
• Prepare and generate accurate Statements of Account (SOA) for patients based on services rendered, procedures, and applicable charges.
• Ensure all patient charges are properly encoded, reviewed, and verified for completeness and accuracy.
• Coordinate with doctors, nurses, and billing staff to confirm procedures, diagnostics, and other billable services.
• Review patient records and billing details to identify and resolve discrepancies or missing information.
• Provide clear explanations of SOA details to patients and address billing-related inquiries in a professional manner.
• Ensure timely issuance of SOA to avoid delays in billing and payment processing.
• Assist in updating patient records and maintaining accurate documentation of billing transactions.
• Coordinate with the billing and finance team for corrections, adjustments, and account reconciliation when necessary.
• Maintain confidentiality of patient information in compliance with data privacy and hospital policies.
• Support cashiering and collection functions when needed, ensuring proper handling of payments and receipts.
• Assist in patient flow coordination to ensure smooth processing of billing and procedures.
• Perform other duties that may be assigned in relation to patient care and billing operations.
Qualifications
• Bachelor’s degree in Business Administration, or any medical-related degree (e.g. Nursing, etc). Fresh graduates are encouraged to apply. (Required)
• Preferably with experience in hospital, clinic, or healthcare billing and patient services.
• Knowledge of medical terminology, hospital processes, and basic billing procedures is an advantage.
• Familiarity with Statement of Account (SOA) preparation and patient billing systems.
• Proficient in Microsoft Office applications and hospital information systems (or similar platforms.
• Strong attention to detail and accuracy in encoding and reviewing patient billing information.
• Excellent communication and customer service skills in handling patient concerns.
• Ability to work effectively in a fast-paced healthcare environment.
• Strong organizational and time management skills.
• Able to maintain confidentiality and handle sensitive patient information with professionalism
• Amenable to work onsite at Mandaluyong City on a 6-day work week
Frequently Asked Questions
Is the salary disclosed for the RCI: Patient Care Officer position at RelianceUnited?
The salary for this RCI: Patient Care Officer role at RelianceUnited is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the RCI: Patient Care Officer position at RelianceUnited located?
This RCI: Patient Care Officer role at RelianceUnited is based in Mandaluyong, Metro Manila, Philippines. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the RCI: Patient Care Officer role at RelianceUnited full-time or part-time?
This is listed as a FULL TIME position. It is posted as a RCI: Patient Care Officer role in the Finance department at RelianceUnited.
Which team or department does the RCI: Patient Care Officer at RelianceUnited belong to?
This RCI: Patient Care Officer position is part of the Finance department at RelianceUnited. See the full job description for more information about the team structure and responsibilities.
How do I apply for the RCI: Patient Care Officer position at RelianceUnited?
Click the "Apply Now" button on this page. You will be redirected to RelianceUnited's official application portal hosted on freshteam where you can submit your application directly.
When was the RCI: Patient Care Officer job at RelianceUnited posted?
This RCI: Patient Care Officer position at RelianceUnited was posted on Jul 5, 2026. Apply as soon as possible — early applications are often reviewed first.
RCI: Patient Care Officer
RelianceUnited
You'll be redirected to RelianceUnited's official application page on freshteam.