RB - Acquiring:Business Manager
Axis Bank
RB - Acquiring:Business Manager
About this role
About Acquiring and Cards:
The Acquiring and Cards department focuses on the Cards and merchant acquiring business of the bank. The Bank offers a wide range of cards designed for the customers’ specific needs along with offering PoS services under the Acquiring business vertical within the cards team. The department is also responsible for driving growth in the UPI payments space
About the Role:
The Business Manager is responsible for the sourcing of merchants and for adherence to the KYC policy. The Business Manager is also responsible for team management along with focusing on exceeding the targets set out in the KRAs.
Key Responsibilities
- Gain knowledge of the products and services offered and educate merchants on the available options.
- Ensure On-Boarding of New Merchants only
- Ensure that the merchant on-boarded in system is hand-holded by the sales team for the period of 6 months.
- Resolve merchant queries from re-training, statement queries, payment queries and any other query raised by the merchant for period of 6 months from the date of installation to activate and retain the merchant.
- Ensure closure of customer requests and complaints within TAT (2 working days)
- Grow the business by cross-selling the bank’s products
- Manage credits given to inactive and de-installed merchants as per the bank’s policy
Qualifications:
Optimal qualification for success on the job is:
- Any graduation / Post graduation degree from recognized university
- 0-2 years of experience
Role Proficiencies:
For successful execution of the job, the candidate should possess the following:
- Knowledge of industry, technology, marketing, and product trends, Acquiring Industry & latest technologies
- Good understanding of Credit Cards, Unsecured & Secured Asset product & understanding on Liabilities side of banking
- Knowledge of regulatory guidelines and norms
- Good communication (both verbal and written) skill in both English and the local language
- Ability to manage complex client situations
- Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment
- Ability to handle pressure and meet deadlines
- Ability to coach and mentor others
#ComeAsYouAre "We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply"
Frequently Asked Questions
Is the salary disclosed for the RB - Acquiring:Business Manager position at Axis Bank?
The salary for this RB - Acquiring:Business Manager role at Axis Bank is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the RB - Acquiring:Business Manager position at Axis Bank located?
This RB - Acquiring:Business Manager role at Axis Bank is based in Navi Mumbai, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the RB - Acquiring:Business Manager role at Axis Bank full-time or part-time?
This is listed as a Regular position. It is posted as a RB - Acquiring:Business Manager role at Axis Bank.
How do I apply for the RB - Acquiring:Business Manager position at Axis Bank?
Click the "Apply Now" button on this page. You will be redirected to Axis Bank's official application portal hosted on ripplehire where you can submit your application directly.
When was the RB - Acquiring:Business Manager job at Axis Bank posted?
This RB - Acquiring:Business Manager position at Axis Bank was posted on Sep 3, 2026. Apply as soon as possible — early applications are often reviewed first.
RB - Acquiring:Business Manager
Axis Bank
You'll be redirected to Axis Bank's official application page on ripplehire.