Quality Technician, Lead - American Augers

ttc· CMW The Charles Machine Works, Inc.
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📍 West Salem, OHFull time💰 USD 29–33

About this role

Hours: 5am – 3:30pm Monday through Thursday, some overtime on Fridays

Wage: $28.50 to $32.50 per hour

Who Are We?

American Augers, located in West Salem, Ohio is a division of The Toro Company. American Augers builds the largest horizontal directional drills in the industry, and a full range of auger boring machines. With the rugged user in mind, American Augers rigs are built to last and backed by 24-hour worldwide support. 

Job Purpose:

Lead and develop Quality Technicians through task coordination, training, and skills matrix management.

Maintain and improve quality systems by updating documentation, supporting tooling needs, and driving continuous improvement.

Ensure quality and compliance standards through audit support, ISO compliance, and adherence to customer and company requirements.

Job Duties & Responsibilities:

  • Assign tasks and responsibilities to the Quality Technicians on daily functions
  • Maintain the development skills matrix and work with the Quality Manager on employee development plans.
  • Participate in design / development reviews for new products to ensure that proper equipment is available to meet the design intent.
  • Perform audits on select completed items; verify that the product matches what is called out in the prints and on customer orders.  This is accomplished with precision measurement hand tools and a Faro measurement arm using Polyworks Software.
  • Upon audit completion, report any detected errors to a supervisor or lead man for correction prior to shipment.
  • Notify purchasing department when an NMR is needed for any purchased item that is found to be out of specification.
  • Perform follow-up audits on items or projects that were found to have been out of specification and have been corrected.
  • Manage the gauge calibration system. Ensure that gauges are being calibrated as prescribed.
  • Perform calibration tests on all measuring devices located in the plant and record results for future review.
  • Perform pressure test on welded vessels.
  • Other duties as may be assigned.

Job Qualifications:

  • High school diploma or GED required.
  • Experience leading and developing a small team.
  • Knowledge of Root Cause Corrective Action procedures.
  • Knowledge of welding and fabrication helpful.
  • Knowledge of Polyworks Software, Blueprint reading, and general CMM principles.
  • Knowledge of ISO reporting requirements.
  • Knowledge of gauge calibration principles and expectations.
  • Knowledge of Microsoft Word, Excel, and the ability to learn other computer software applications as needed in the auditing process.

The Toro Company is an Equal Opportunity Employer. We consider all qualified applicants based on merit and do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information, military service, or other non-merit factors. We are committed to creating a welcoming environment for all employees.

Frequently Asked Questions

What is the salary for the Quality Technician, Lead - American Augers role at ttc?
The listed salary for this Quality Technician, Lead - American Augers position at ttc is USD 29–33. This is an Full time role.
Where is the Quality Technician, Lead - American Augers position at ttc located?
This Quality Technician, Lead - American Augers role at ttc is based in West Salem, OH. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Quality Technician, Lead - American Augers role at ttc full-time or part-time?
This is listed as a Full time position. It is posted as a Quality Technician, Lead - American Augers role in the CMW The Charles Machine Works, Inc. department at ttc.
Which team or department does the Quality Technician, Lead - American Augers at ttc belong to?
This Quality Technician, Lead - American Augers position is part of the CMW The Charles Machine Works, Inc. department at ttc. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Quality Technician, Lead - American Augers position at ttc?
Click the "Apply Now" button on this page. You will be redirected to ttc's official application portal hosted on workday where you can submit your application directly.
When was the Quality Technician, Lead - American Augers job at ttc posted?
This Quality Technician, Lead - American Augers position at ttc was posted on Sep 16, 2026. Apply as soon as possible — early applications are often reviewed first.
Quality Technician, Lead - American Augers
ttc · 💰 USD 29–33
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