Quality Technician

Company Description

As a global leader in home and building automation, SOMFY is dedicated to shaping smarter living environments and inspiring new ways of living for everyone.

A French, family-owned and independent group, we have been continuously growing since our founding. For more than 50 years, we have been the global leader in home automation and a pioneer in smart living solutions. Innovation drives our daily operations and ensures the excellence of our products and services.

We are present in 59 countries, supported by a global industrial and logistics network, and operate 17 R&D centers worldwide.

Deeply committed to the well-being of our approximately 6,000 employees, we invest in their long-term employability through internal mobility and skills development. We actively promote diversity and inclusion, supported by a strong corporate culture.

Job Description

1. Role overview

The Quality Technician operates within Mass Production Quality and autonomously applies approved quality methods, inspection standards and technical specifications to routine operational situations. The role protects product and process conformity by carrying out inspections, supporting product and process validations, maintaining reliable records and measurement equipment, applying approved containment or deviation instructions, and escalating risks and non-conformities to the appropriate Quality authority.

2. Proposed mission

Guarantee the timely and reliable inspection and validation of products and processes by applying approved control instructions, control plans, process flows, technical specifications and applicable quality requirements; ensure the correct use of inspection equipment; support containment, deviation and problem-solving activities; and provide accurate evidence for conformity decisions made by the designated Quality authority.

3. Main responsibilities

• Apply inspection instructions, control plans, acceptance criteria, process flow diagrams and applicable quality procedures.
• Perform technical inspections of products, components, batches and processes using the defined methods and approved equipment.
• Read and interpret drawings, ISO-GPS dimensional tolerances, technical specifications, samples and inspection documentation.
• Use relevant information from Design FMEA and Process FMEA to understand identified risks, critical characteristics and the controls required in routine activities.
• Support the execution of product and process validation plans, including Safe Launch activities, and accurately record the results and supporting evidence.
• Verify that inspection equipment is suitable, available, clean, correctly stored and within its calibration or verification status.
• Record inspection and validation results accurately and maintain traceability of checks, samples, batches, deviations and decisions.
• Identify, segregate and report non-conforming products or processes according to the established escalation procedure.
• Support quarantine and containment actions internally or externally, including blocking batches, changing production lots or launching sorting activities when required and authorised.
• Apply and monitor approved temporary deviations, ensuring correct identification, traceability, compliance with defined conditions and escalation before expiry.
• Participate in the implementation and verification of approved product, process or inspection-method changes, confirming that the latest documentation is used.
• Provide inspection data and technical findings to the Quality team to support communication with suppliers, customers or other external partners; do not independently approve deviations, release non-conforming product or close external claims.
• Register, update or consult non-conformities and claims in the applicable quality management systems, including TEEXMA or INTERCO where used locally.
• Support recurring-defect analysis and contribute factual data to 8D, problem-solving and continuous-improvement activities.
• Contribute to lessons learned by documenting recurring issues and proposing updates to inspection standards, control instructions and quality knowledge bases.
• Apply relevant product and process requirements, including applicable RoHS, REACH, UL or other customer, legal and regulatory requirements defined for the inspected scope.
• Follow safety, cleanliness, 5S, product-handling and environmental requirements in inspection areas.
• Escalate any anomaly or risk that could affect product conformity, validation status, delivery commitments or the customer promise.

4. Performance indicators

• Inspection service rate and percentage of inspections completed within the required deadline.
• Rate of non-conforming batches or products detected during inspection.
• Accuracy, completeness and traceability of inspection records.
• Number of inspection errors, missed defects or unjustified rejections.
• Response time for segregation, quarantine and escalation of non-conformities.
• Compliance of inspection equipment with storage, cleanliness and calibration requirements.
• Contribution to reduction of recurring defects, sorting activities and quality incidents.

5. Target recruitment profile

The ideal candidate is a rigorous and attentive technical professional who can follow standardized inspection methods while remaining alert to abnormalities and risks. The person should be comfortable working close to production and logistics, making objective conformity decisions, maintaining accurate records and communicating issues without delay.

6. Main interfaces

The role interacts regularly with Quality Leaders, Production, Warehouse and Logistics Operators, Process Owners, Metrology, Industrialization and Engineering. It may provide inspection evidence to support Quality-led exchanges with suppliers, customers or external containment providers, but does not independently represent the company, approve deviations, release non-conforming product or close external claims. Clear communication and timely escalation are essential whenever results may affect production, validation or delivery.

Qualifications

Essential requirements

• Technical secondary-school diploma or equivalent qualification in Quality, Mechanics, Electronics, Industrial Production, Metrology or a related technical field.
• Experience in product, component, incoming, in-process or final inspection in an industrial environment.
• Ability to read and interpret technical drawings, specifications, tolerances, control plans and inspection instructions.
• Practical knowledge of common inspection and measurement equipment relevant to the plant’s products and processes.
• Ability to document results accurately and maintain product and batch traceability.
• Understanding of non-conformity identification, segregation, quarantine and escalation principles.
• Good communication and collaboration skills with production, warehouse and quality teams.
• Ability to work with rigor, discipline and respect for deadlines.

Valued skills and experience

• Practical knowledge of basic quality tools and structured problem-solving methods, including 8D.
• Ability to understand and apply relevant information from Design FMEA, Process FMEA, control plans, process flow diagrams and Safe Launch requirements.
• Experience supporting product or process validation plans and documenting objective evidence.
• Experience with gauges, calipers, micrometers, visual inspection systems, test benches or other relevant control equipment.
• Familiarity with ERP, MES, QMS or digital quality systems, including TEEXMA or INTERCO where applicable.
• Understanding of approved deviation management, product or process modifications, traceability and document-version control.
• Awareness of applicable product and process requirements such as RoHS, REACH, UL or equivalent customer and regulatory standards.
• Experience with incoming inspection, production inspection, supplier containment or customer sorting.
• Awareness of calibration, measurement-system control, 5S and workplace safety requirements.
• Basic ability to analyse inspection data, recognise recurring defect patterns and contribute to lessons learned.
• English communication skills appropriate to the local operational context.
• Attentiveness, reactivity, teamwork, initiative and a service-oriented mindset.

Additional Information

What We Offer

• The chance to be part of a high-impact global transformation journey.
• International exposure through collaboration with diverse teams and stakeholders worldwide.
• A supportive environment that fosters professional growth, knowledge sharing, and innovation.
• Long-term career opportunities within a global leader committed to excellence and sustainable growth.

Important: Only applications submitted with an English CV through our secure system will be considered!

The protection of our candidates’ personal data is a commitment of Somfy Group. We therefore ask any candidate to submit their application to us exclusively via our secure system, and not by email or postal.