Quality Service Associate
Amazon· Editorial, Writing, & Content Management
About this role
QSA's primary responsibility is to execute test case instructions and report discrepancies. He/she is also responsible for successful and on time delivery of results.
Role & Responsibility
- Execute test cases prepared for testing software builds
- Perform test case execution and report bugs accurately
- Understand testing procedures and guidelines for new builds/releases
- Perform regression and repetitive testing exercises to qualify builds without compromising on quality
- Use software tools for data capture on a daily basis
- Be comfortable with capturing results, communicating and escalating failures and providing individual status reports
- Raise all failures/doubts related to the execution of test cases in the clarification portal and closing the same as per the SLAs
Role & Responsibility
- Execute test cases prepared for testing software builds
- Perform test case execution and report bugs accurately
- Understand testing procedures and guidelines for new builds/releases
- Perform regression and repetitive testing exercises to qualify builds without compromising on quality
- Use software tools for data capture on a daily basis
- Be comfortable with capturing results, communicating and escalating failures and providing individual status reports
- Raise all failures/doubts related to the execution of test cases in the clarification portal and closing the same as per the SLAs
Basic qualifications
- Bachelor's degree
- Knowledge of QA methodology and tools
Preferred qualifications
- Experience with testing consumer devices
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Frequently Asked Questions
Is the salary disclosed for the Quality Service Associate position at Amazon?
The salary for this Quality Service Associate role at Amazon is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Quality Service Associate position at Amazon located?
This Quality Service Associate role at Amazon is based in Chennai, Tamil Nadu, IND. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Quality Service Associate role at Amazon full-time or part-time?
This is listed as a full time position. It is posted as a Quality Service Associate role in the Editorial, Writing, & Content Management department at Amazon.
Which team or department does the Quality Service Associate at Amazon belong to?
This Quality Service Associate position is part of the Editorial, Writing, & Content Management department at Amazon. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Quality Service Associate position at Amazon?
Click the "Apply Now" button on this page. You will be redirected to Amazon's official application portal hosted on amazonjobs where you can submit your application directly.
When was the Quality Service Associate job at Amazon posted?
This Quality Service Associate position at Amazon was posted on Sep 17, 2026. Apply as soon as possible — early applications are often reviewed first.
Quality Service Associate
Amazon
You'll be redirected to Amazon's official application page on amazonjobs.