Quality, Safety & Customer Assurance Coordinator, ANZ

Acute Care Technology

At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.

The Acute Care Technology division of ZOLL Medical Corporation develops and delivers innovative lifesaving products and software solutions to EMS, hospital, public safety, and military customers globally. Products include AEDs, trauma kits, ventilators, temperature management solutions, and more. Our dedicated employees take pride in their commitment to improving patient outcomes while delivering world-class customer service.

At ZOLL, you won’t just have a job. You'll have a career—and a purpose.

Join our team. It’s a great time to be a part of ZOLL!

Job Summary

The Administrative Assistant provides essential support to the Quality Department to ensure the smooth operation of quality assurance and control processes. They will also assist the Service Department with day-to day responsibilities. This role involves managing schedules, handling correspondence, and performing various administrative tasks to assist the team.

Essential Functions

• Provide administrative support to the Quality Sr. Director and his staff
• Primary support to QA, Service and RA at all locations
• Assist in creating and updating standardized forms, work instructions, SOPs (Standard Operating Procedures), and policies
• Plan and schedule ongoing certifications, educational workshops, and compliance-related documentation
• Book monthly and quarterly meetings
• Prepare PowerPoint presentations
• Travel Arrangements
• Create and submit expense reports
• Coordinate department lunches, functions and team building events
• Support QA Compliance Dept with audits
• Enter Purchase Requisitions
• Submit invoices to Accounts Payable for payment
• Maintain and order office supplies
• Establish good rapport with outside vendors
• Provide administrative support to the Service Sr. Admin
• Perform special administrative projects as needed

Required/Preferred Education and Experience

• High School Diploma
• 5+ years' experience as executive secretary, administrative assistant or equivalent required

Knowledge, Skills and Abilities

• Proven experience as an Administrative Assistant or in a similar role
• Proficiency in MS Office (MS Excel, MS Word, and MS PowerPoint)
• Excellent time management skills and the ability to prioritize work
• Strong organizational skills with attention to detail
• Excellent written and verbal communication skills
• Ability to work independently and as part of a team

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Standing - Occasionally
• Walking - Occasionally
• Sitting - Constantly
• Talking - Occasionally
• Hearing - Occasionally
• Repetitive Motions - Frequently

ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients's lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives.