Quality Manager

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๐Ÿ“ Doha, Ad Dawhah, QatarFull time
Technology

About this role

Manage the Quality & Service Management Plan and quality-assurance program. Audit SOP compliance, CMDB accuracy and preventive-maintenance performance. Review major-incident root-cause analyses and ensure reporting aligns with ITSM records. Monitor IT service-management processes including incidents, problems, changes and configuration. Drive continual service improvement initiatives. Monitor and report quality KPIs. Support ISO certification activities and client audits. Manage quality documentation and service audit readiness. Requirements Degree/Diploma in Engineering, IT or Quality. ISO/IEC 20000 and/or ISO 27001 Practitioner/Lead Auditor certification. ITIL Expert certification. Quality-management background. Minimum 8 years of experience in service quality/service management, including auditing. Strong analytical, auditing and process-management skills. Knowledge of ITSM, CMDB and continual service improvement. Must meet airport HSE, cybersecurity and security requirements.

Frequently Asked Questions

Is the salary disclosed for the Quality Manager position at madre-me?
The salary for this Quality Manager role at madre-me is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Quality Manager position at madre-me located?
This Quality Manager role at madre-me is based in Doha, Ad Dawhah, Qatar. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Quality Manager role at madre-me full-time or part-time?
This is listed as a Full time position. It is posted as a Quality Manager role at madre-me.
How do I apply for the Quality Manager position at madre-me?
Click the "Apply Now" button on this page. You will be redirected to madre-me's official application portal hosted on zohorecruit where you can submit your application directly.
When was the Quality Manager job at madre-me posted?
This Quality Manager position at madre-me was posted on Sep 3, 2026. Apply as soon as possible โ€” early applications are often reviewed first.
Quality Manager
madre-me
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