Quality Assurance Specialist - PT Days
sanford· 70000 The Evangelical Lutheran Good Samaritan Society
About this role
Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America’s heartland.
Work Shift:
Day (United States of America)Scheduled Weekly Hours:
20Compensation:
Salary Range: $16.00 - $25.50Union Position:
NoDepartment Details
Summary
Develop, maintain, and track quality assurance processes aimed at improving positive outcomes across Shared Services.Job Description
Monitor, document, and analyze Employee Service Center calls to identify improvement and coaching opportunities. Monitor and track performance metrics and identify individual and team opportunities for professional development. Monitor and track trends in employee inquiries and frequently experienced issues. Drive quality initiatives within Shared Services. Ensure quality control processes and procedures are followed in a strict and accurate manner. Recommend improvements to knowledge and case management to better align with customer needs. Recommend training programs and other educational activities to meet the needs of Shared Services team members. Lead and facilitate Shared Services training. In conjunction with Employee Service Center Supervisors, deliver coaching to Employee Service Center Representatives and Specialists to improve performance. General knowledge of adult learning. General knowledge of Human Resources policies, procedures, and processes. General knowledge of Human Resources service delivery. Strong analytical and problem solving skills. General organizational skills. Attention to detail. Ability to handle multiple data tasks/projects in a timely manner. Strong customer service focus. Strong interpersonal and listening skills. Strong communication skills.Qualifications
Sanford is an EEO/AA Employer M/F/Disability/Vet.
If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-949-5678 or send an email to talent@sanfordhealth.org.
Frequently Asked Questions
Is the salary disclosed for the Quality Assurance Specialist - PT Days position at sanford?
The salary for this Quality Assurance Specialist - PT Days role at sanford is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Quality Assurance Specialist - PT Days position at sanford located?
This Quality Assurance Specialist - PT Days role at sanford is based in NE, Auburn. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Quality Assurance Specialist - PT Days role at sanford full-time or part-time?
This is listed as a Part time position. It is posted as a Quality Assurance Specialist - PT Days role in the 70000 The Evangelical Lutheran Good Samaritan Society department at sanford.
Which team or department does the Quality Assurance Specialist - PT Days at sanford belong to?
This Quality Assurance Specialist - PT Days position is part of the 70000 The Evangelical Lutheran Good Samaritan Society department at sanford. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Quality Assurance Specialist - PT Days position at sanford?
Click the "Apply Now" button on this page. You will be redirected to sanford's official application portal hosted on workday where you can submit your application directly.
When was the Quality Assurance Specialist - PT Days job at sanford posted?
This Quality Assurance Specialist - PT Days position at sanford was posted on Sep 2, 2026. Apply as soon as possible — early applications are often reviewed first.
Quality Assurance Specialist - PT Days
sanford
You'll be redirected to sanford's official application page on Workday.