Quality Assurance Specialist
syntronic· Syntronic Production Services
About this role
Syntronic Production Services Canada is an Electronic Manufacturing Services provider located in Ottawa’s west end. Committed to our customers’ success, we understand that our people are our greatest asset, and we are always on the lookout for great talent.
The Quality Assurance Specialist is responsible for ensuring that products, processes, and services within the electronics manufacturing industry meet established quality standards, regulatory requirements, and customer expectations. QA Specialist will manage quality, conducting audits, investigating internal quality issues, customer complaints, supplier interaction, Material Review Board (MRB) non-conformances, implementing corrective & preventive actions (CAPA), and driving continuous improvement initiatives to enhance product quality, process efficiency, and customer satisfaction.
Performance Indicators:
- Reduction in defect rates and quality incidents; Audit compliance scores; Timely resolution of quality issues; Customer satisfaction related to product/service quality.
- Effectiveness of corrective and preventive actions; Process improvement implementation success.
What you'll do
- Develop, implement, and maintain quality assurance standards, procedures, and quality control processes.
- Collaborate with cross-functional teams (Production, Supply Chain, Planning, Customer Service, Engineering, etc.), Customer and Supplier to resolve quality concerns and improve product quality.
- Conduct Material Review Board (MRB) activities, identify defects, and disposition quarantined materials/products.
- Investigate quality issues, customer complaints, non-conformances, and support root cause analysis and CAPA initiatives.
- Analyze quality data and performance metrics to identify trends and improvement opportunities.
- Interact with suppliers to the extent required in terms of Quality.
- Document results, audit findings, corrective actions, Certificates of Conformance (CoCs), and quality records.
- Maintain quality documentation, including inspection checklists, engineering drawings, and dimensional reports.
- Able to work on Electronic Quality Management System (eQMS), such as ISO Express.
- Conduct internal audits and support compliance with regulatory requirements and IPC-A-610 standards.
- Establish priorities for PCB Assemblies and Incoming Quality Control (IQC) activities.
- Participate in continuous improvement projects to enhance product quality, efficiency, and customer satisfaction.
- Provide quality-related training and guidance to employees.
- Participate in Production meetings, and drive Quality meetings as required.
What you'll need to get the job done
- Diploma or degree in Quality.
- 2+ years of experience in quality assurance, quality control, compliance, or a related role.
- Knowledge of quality management systems (QMS) and quality standards (e.g., ISO 9001 and AS9001D).
- Strong analytical and problem-solving skills.
- Excellent written and verbal communication skills.
- Proficiency in Microsoft Office applications, particularly Excel, Word, PowerPoint, MS Outlook.
- Ability to manage multiple priorities and work independently.
- Diligence; Root cause analysis; Data analysis and reporting; Process improvement; Documentation management; Problem-solving.
- Team collaboration; Customer focus
What will make us REALLY love you
- Professional certifications such as ASQ Certified Quality Improvement Associate (CQIA), Certified Quality Auditor (CQA), or Certified Quality Engineer (CQE).
- Experience with quality tools such as FMEA, SPC, or CAPA.
- Familiarity with industry-specific regulations and compliance requirements.
$60,000 - 65,000
This posting is for an active vacancy.
We offer competitive salaries, a dynamic working environment, the potential for professional growth and career development, as well as a comprehensive benefits package.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Frequently Asked Questions
What is the salary for the Quality Assurance Specialist role at syntronic?
The listed salary for this Quality Assurance Specialist position at syntronic is CAD 60K–65K. This is an Full Time role.
Where is the Quality Assurance Specialist position at syntronic located?
This Quality Assurance Specialist role at syntronic is based in Kanata, ON. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Quality Assurance Specialist role at syntronic full-time or part-time?
This is listed as a Full Time position. It is posted as a Quality Assurance Specialist role in the Syntronic Production Services department at syntronic.
Which team or department does the Quality Assurance Specialist at syntronic belong to?
This Quality Assurance Specialist position is part of the Syntronic Production Services department at syntronic. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Quality Assurance Specialist position at syntronic?
Click the "Apply Now" button on this page. You will be redirected to syntronic's official application portal hosted on lever where you can submit your application directly.
When was the Quality Assurance Specialist job at syntronic posted?
This Quality Assurance Specialist position at syntronic was posted on Sep 17, 2026. Apply as soon as possible — early applications are often reviewed first.
Quality Assurance Specialist
syntronic · 💰 CAD 60K–65K
You'll be redirected to syntronic's official application page on Lever.