Quality Assurance Analyst
avaindustries
Quality Assurance Analyst
harriscomputer· Smartcop, Inc.
About this role
Primary Functions
Reporting to the Mobile Team Lead, the Quality Assurance Analyst’s key responsibilities will include:
- Create, maintain, and execute test plans, test cases, and test scripts for new features, bug fixes, integrations, customer scenarios, and release validation, including functional, exploratory, regression, and developer work item testing.
- Document, investigate, reproduce, track, and validate software defects, enhancement requests, and customer-reported issues in collaboration with developers, product owners, support staff, and other stakeholders.
- Communicate release changes through clear release notes and demonstrations of new features for customers, peers, and internal stakeholders.
- Use approved AI-assisted tools, where appropriate, to support test planning, defect analysis, documentation, and release note drafting.
- Contribute to continuous improvement of QA processes, testing standards, documentation, and release readiness practices.
Qualifications
Required Education/Experience
- Experience testing software applications, creating and executing test cases, validating expected results, documenting defects clearly, and applying strong attention to detail.
- Excellent verbal and written communication skills, including the ability to write clear defect reports, release notes, and customer-facing documentation.
- Ability to work effectively with developers, support staff, product stakeholders, and other cross-functional team members.
- Strong knowledge of PC and LAN environments, primarily using Windows Server and Windows operating systems.
- Proficiency with Microsoft Office applications and the ability to use software tools for data entry, analysis, documentation, presentations, and calculations.
- Ability to manage priorities, meet deadlines, and work independently in a remote team environment.
Preferred Education/Experience
- Bachelor’s degree in Computer Science, Engineering, Information Systems, Criminal Justice, or a related field.
- Working knowledge of SQL, relational databases, and database concepts.
- Experience with client/server, web, and mobile applications, including iOS and Android platforms.
- Experience testing public safety, law enforcement, records management, CAD, mobile computing, or field reporting software.
- Experience working in an Agile software development environment.
- Experience using issue tracking, test management, or work management tools such as Jira.
- Experience with source control concepts or tools.
- Experience with API testing, integration testing, data validation, or test automation is a plus.
- Experience with public safety or law enforcement software is a plus; prior SmartCOP software experience is especially helpful.
Desired Job-Specific Competencies and Skills
- Strong curiosity and persistence when investigating software behavior and reproducing reported issues.
- Strong customer empathy and an understanding of the importance of reliable software in mission-critical public safety environments.
- Ability to think from the perspective of end users, including officers, dispatchers, supervisors, records personnel, and support staff, and apply diagnostic and problem-solving skills to develop logical, documented recommendations with the appropriate teams.
- Ability to translate technical findings into clear, actionable information for both technical and non-technical audiences.
- Ability to balance quality, release timelines, customer impact, and team priorities.
- Openness to learning and responsibly applying AI-assisted tools to improve testing efficiency, documentation quality, and team productivity.
Salary range: $55,000 - $65,000 USD per year.
Frequently Asked Questions
What is the salary for the Quality Assurance Analyst role at harriscomputer?
The listed salary for this Quality Assurance Analyst position at harriscomputer is USD 55K–65K. This is a remote Full time role.
Is the Quality Assurance Analyst job at harriscomputer remote?
Yes, this Quality Assurance Analyst position at harriscomputer is remote, with team members based in Alabama, United States, Arizona, United States, Arkansas, United States, California, United States, Colorado, United States, Connecticut, United States, Delaware, United States, Florida, United States, Georgia, United States, Idaho, United States, Illinois, United States, Indiana, United States, Iowa, United States, Kansas, United States, Kentucky, United States, Louisiana, United States, Maine, United States, Maryland, United States, Massachusetts, United States, Michigan, United States, Minnesota, United States, Mississippi, United States, Missouri, United States, Montana, United States, Nebraska, United States, Nevada, United States, New Hampshire, United States, New Jersey, United States, New Mexico, United States, New York, United States, North Carolina, United States, North Dakota, United States, Ohio, United States, Oklahoma, United States, Oregon, United States, Pennsylvania, United States, Puerto Rico, Remote - Alaska, Remote - U.S. Virgin Islands, Rhode Island, United States, South Carolina, United States, South Dakota, United States, Tennessee, United States, Texas, United States, Utah, United States, Vermont, United States, Virginia, United States, Washington, DC, Washington, United States, West Virginia, United States, Wisconsin, United States, Wyoming, United States. You can work from home or anywhere in the supported regions.
Is the Quality Assurance Analyst role at harriscomputer full-time or part-time?
This is listed as a Full time position. It is posted as a Quality Assurance Analyst role in the Smartcop, Inc. department at harriscomputer.
Which team or department does the Quality Assurance Analyst at harriscomputer belong to?
This Quality Assurance Analyst position is part of the Smartcop, Inc. department at harriscomputer. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Quality Assurance Analyst position at harriscomputer?
Click the "Apply Now" button on this page. You will be redirected to harriscomputer's official application portal hosted on workday where you can submit your application directly.
When was the Quality Assurance Analyst job at harriscomputer posted?
This Quality Assurance Analyst position at harriscomputer was posted on Jul 22, 2026. Apply as soon as possible — early applications are often reviewed first.
Quality Assurance Analyst
harriscomputer · 💰 USD 55K–65K
You'll be redirected to harriscomputer's official application page on Workday.