About this role
The resource will be responsible for daily transaction and call monitoring, providing feedback and coaching, generating daily reports, and meeting monthly production targets for quality and operations. They will conduct root cause analysis, calibration, and participate in team huddles.
Key skills required include critical thinking, good communication skills, logical reasoning, numerical ability, domain knowledge, the ability to coach and give feedback, people skills, being proactive, and out-of-the-box thinking.
Higher Education Diploma with 1 - 2 years of relevant experience
Frequently Asked Questions
Is the salary disclosed for the Quality Analyst - Senior Executive position at EXL Talent Acquisition Team?
The salary for this Quality Analyst - Senior Executive role at EXL Talent Acquisition Team is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Quality Analyst - Senior Executive position at EXL Talent Acquisition Team located?
This Quality Analyst - Senior Executive role at EXL Talent Acquisition Team is based in Cluj, Cluj County, Romania. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the Quality Analyst - Senior Executive position at EXL Talent Acquisition Team?
Click the "Apply Now" button on this page. You will be redirected to EXL Talent Acquisition Team's official application portal hosted on oraclecloud where you can submit your application directly.
When was the Quality Analyst - Senior Executive job at EXL Talent Acquisition Team posted?
This Quality Analyst - Senior Executive position at EXL Talent Acquisition Team was posted on Aug 24, 2026. Apply as soon as possible โ early applications are often reviewed first.