Robotics Safety & Compliance Lead
welocalize
Quality Analyst - Generative AI Data
welocalize· LE025 Welocalize Mexico Sociedad Anonima De Capital Variable (SADCV)
About this role
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Job Responsibilities:
Owns client-specific quality programs, performance metrics, and escalations while leading team development and cross-functional coordination. Shared accountability for client outcomes and team performance with the Ops Manager.Key Responsibilities
Set client QA strategies (sampling design, audit methods, acceptance thresholds) and adapt to scope/volume changes.
Run root-cause analyses; drive CAPA plans with owners, timelines, and effectiveness checks.
Plan training & certification for raters/annotators and coordinators; track completion and impact.
Maintain dashboards (throughput, accuracy, productivity, cost) and convert insights into actions.
Manage client escalations; present options, trade-offs, and recovery paths.
Standardize SOPs, templates, and checklists; remove bottlenecks.
Pilot small automations (macros, templates, RPA/API handoffs) with Ops Tech; scale wins.
Coach P1s and C2–C3 on tools, workflows, and QA craft.
Ensure compliance/security across data handling and platform access.
Additional Job Details:
Education
Bachelor’s degree or equivalent experience in Business, Operations, Quality, or Data/Engineering.
Experience
2+ years in quality/ops with hands-on QA and workforce/training coordination.
1+ years leading people/pods (formal or informal).
Skills
Multi-project planning and stakeholder management.
Clear client communications and governance cadence participation.
Strong spreadsheets, PM/task boards, and basic BI; ETL familiarity is a plus.
Capacity planning with vendors; confident escalation/negotiation.
Effective in global, distributed teams.
Additional Qualifications (P1+)
Near-native English with strong writing and editorial skills.
Hands-on with generative AI tools (text/voice/video).
Background in QA testing, rubric design, or AI safety/ethics evaluation.
Familiarity with data-annotation platforms and model-evaluation tools.
Ability to interpret code/datasets/workflows at a conceptual level (no coding required).
Works independently and manages workflows effectively in a remote setup.
Multilingual ability beyond English.
Scope & Autonomy
Leads quality, training, and performance tracks across several projects; independent within guardrails.
Shared accountability for client results and team performance with Ops Manager.
Frequently Asked Questions
Is the salary disclosed for the Quality Analyst - Generative AI Data position at welocalize?
The salary for this Quality Analyst - Generative AI Data role at welocalize is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Quality Analyst - Generative AI Data position at welocalize located?
This Quality Analyst - Generative AI Data role at welocalize is based in Mexico. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Quality Analyst - Generative AI Data role at welocalize full-time or part-time?
This is listed as a Full time position. It is posted as a Quality Analyst - Generative AI Data role in the LE025 Welocalize Mexico Sociedad Anonima De Capital Variable (SADCV) department at welocalize.
Which team or department does the Quality Analyst - Generative AI Data at welocalize belong to?
This Quality Analyst - Generative AI Data position is part of the LE025 Welocalize Mexico Sociedad Anonima De Capital Variable (SADCV) department at welocalize. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Quality Analyst - Generative AI Data position at welocalize?
Click the "Apply Now" button on this page. You will be redirected to welocalize's official application portal hosted on workday where you can submit your application directly.
When was the Quality Analyst - Generative AI Data job at welocalize posted?
This Quality Analyst - Generative AI Data position at welocalize was posted on Aug 24, 2026. Apply as soon as possible — early applications are often reviewed first.
Quality Analyst - Generative AI Data
welocalize
You'll be redirected to welocalize's official application page on Workday.