QSTL- SUPERVISOR

About this Job:

Q-Sourcing Limited, trading as Q-Sourcing Servtec, is a manpower management solutions firm operating in the East African Region in the countries of Tanzania, Uganda, Kenya, Rwanda, and South Sudan.

On behalf of our Tanzania based client, we are looking for a competent and experienced Supervisor

Location: Mwanza

Role Purpose:

A retail supervisor is responsible for managing store operations and staff to ensure smooth, profitable, and customer-focused operations. Ability to guide, motivate, and develop a team of retail employees Strong communication skills to interact effectively with customers and staff. Ensuring compliance with company policies and safety guidelines

KEY DUTIES AND RESPONSIBILITIES

Performance Evaluation:

·      Provide regular feedback, conduct performance reviews, and coach employees to improve their skills and productivity.

·       Tracking sales performance and review targets in alignment with company’s goals.

Motivation:

·       Lead, motivate, and foster a collaborative environment to help the team achieve its goals and maintain high performance

·       Identify opportunities to increase sales.

·       Implement strategies to meet sales targets.

Reporting and Audit:

·       weekly and Monthly reports on Sales performance

·       weekly and Monthly stock audit reports

·       Attendance report for all Sales staff

·       Shop visit Summary report

·       Keep up with local market trends and competitor activities

Communication and Training:

·       Serve as a conduit for information between employees and upper management, relaying company goals, updates, and feedback in both directions.

·       Coordinate with other Departments to support smooth operations for Retail shop sales

·       Onboard new hires, provide ongoing training, and identify career advancement opportunities for team members.