Qradar Platform Support

sisainfosec· SOC
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📍 Bangalore, KA, IndiaFULL TIME

About this role

Role Objective
The QRadar Platform Support – Junior Engineer plays a critical role in maintaining the stability, availability, and performance of the IBM QRadar SIEM infrastructure. This role focuses on day-to-day platform operations, log source integration, and first-level troubleshooting, ensuring that SOC operations receive clean, normalized, and continuous telemetry for monitoring and detection.
Roles and Responsibilities
Operational Support
    • Monitor and maintain the health of QRadar components (Console, Event Processors, Event Collectors, Flow Processors).
    • Perform daily checks for EPS rate, storage utilization, and system performance metrics.
    • Execute routine administrative tasks: user account creation, RBAC management, and scheduled backup verification.
    • Generate scheduled operational and health reports for internal SOC and platform performance reviews.
    • Respond to platform-related alerts, performing initial triage and escalating as needed.
Technical Responsibilities
    • Assist in log source onboarding, testing syslog/API connectivity, and validating DSM mapping.
    • Support DSM customization and log parsing validation for new or non-standard sources.
    • Review parsing errors and collaborate with senior engineers to correct event categorization issues.
    • Help with QRadar patch management, upgrade testing, and version validation under supervision.
    • Participate in correlation rule testing, dashboard tuning, and offense verification for rule effectiveness.
    • Document configuration changes, SOP updates, and recurring issue resolutions.
Process and Collaboration
    • Work closely with SOC analysts, platform teams, and incident responders to ensure event integrity.
    • Follow change management and incident escalation protocols.
    • Maintain compliance with security standards for log retention and access control.
    • Participate in internal reviews, root cause analysis sessions, and continuous improvement initiatives.
Mandatory Skills Required
    • Foundational understanding of QRadar SIEM architecture (Console, EC, EP, Flow Collector).
    • Familiarity with Linux administration, networking fundamentals, and event logging protocols (Syslog, SNMP, WinCollect, API).
    • Awareness of SIEM correlation logic, event normalization, and DSM parsing basics.
    • Hands-on experience in log analysis, data ingestion validation, and dashboard usage.
    • Scripting knowledge (Bash, Python) for automation or health-check reporting.
    • Exposure to incident response or SOC operations (preferred).
Educational Requirements
    • Bachelor’s degree in Computer Science, Information Technology, or Cybersecurity.
    • Postgraduate diploma or coursework in Information Security / Network Security preferred.
Certifications (Mandatory / Preferred)
    • IBM QRadar Foundation or Associate Certification (preferred).
    • CompTIA Security+ / CEH or equivalent foundational cybersecurity certification.


Frequently Asked Questions

Is the salary disclosed for the Qradar Platform Support position at sisainfosec?
The salary for this Qradar Platform Support role at sisainfosec is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Qradar Platform Support position at sisainfosec located?
This Qradar Platform Support role at sisainfosec is based in Bangalore, KA, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Qradar Platform Support role at sisainfosec full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Qradar Platform Support role in the SOC department at sisainfosec.
Which team or department does the Qradar Platform Support at sisainfosec belong to?
This Qradar Platform Support position is part of the SOC department at sisainfosec. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Qradar Platform Support position at sisainfosec?
Click the "Apply Now" button on this page. You will be redirected to sisainfosec's official application portal hosted on keka where you can submit your application directly.
When was the Qradar Platform Support job at sisainfosec posted?
This Qradar Platform Support position at sisainfosec was posted on Jun 24, 2026. Apply as soon as possible — early applications are often reviewed first.
Qradar Platform Support
sisainfosec
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