QC Content & Operations Coordinator (FTC)

About Moonbug Entertainment

Thank you for considering the QC Content & Operations Coordinator role (FTC) with Moonbug Entertainment, Moonbug is an award-winning global entertainment company inspiring kids everywhere to laugh, learn and grow.  The company is behind some of the biggest kids’ entertainment brands in the world including CoComelon and Blippi. Moonbug believes every child should have access to our entertaining and enriching content, which is why our shows are available on more than 150 video platforms globally including Netflix, Disney+, BBC iPlayer and YouTube Kids. Moonbug is also a global leader in pre-school music and audio experiences, available on 100+ audio platforms globally. Moonbug brands extend far beyond the screen to include streaming music, toys, games, books, live events, and even theme park exhibits.  

Moonbug is part of Candle Media, an independent, creator-friendly home for cutting-edge, high-quality, category-defining brands and franchises. By bringing together elite talent operating at the intersection of content, community, and commerce, it helps to position leading entertainment businesses for accelerated, sustainable growth in the current market and beyond. 

This role reports onsite in our London office. 

📍London, Camden | Office based | Benefits including Free Private Healthcare, Enhanced Maternity and Paternity leave, matched 5% pension scheme, free yoga/fitness wellbeing classes, free weekly lunch and Friday drinks @ 4pm ✨

The Role:

The role requires excellent organisational skills, fantastic attention to detail, the ability to juggle multiple projects, and work to often tight deadlines. 

Ideal candidates will have previous QC experience, preferably in multiple languages, with a strong understanding of media formats and broadcast technical standards. 

Responsibilities:

Responsible for ensuring the quality control (QC) of English and dubbed content for multiple IPs, in both live action and animated formats, across 32+ languages. Reporting to the QC and Content Operations Manager, this role involves the timely processing of all original, dubbed and subtitled content from multiple Moonbug departments and dubbing vendors, ensuring all audio and video content meets the standards required and any and all errors are noted and reported.

Also works closely and collaboratively with the other teams within Moonbug Studios, most particularly the Production Operations and Post Production teams to expedite fixes and solutions for QC fails.

Key responsibilities for the role include:

• QC of original and dubbed content to an exacting standard
• Creating clear and actionable QC reports
• Tracking inbound and outbound tasks through internal tracking software 
• Liaising with multiple teams to ensure the highest standards and deliver the fastest and highest quality fixes to failed content

• QC experience within a media organisation

• Attention to detail and unwavering commitment to excellence
• Strong written and verbal communication
• Ability to multitask in a fast-paced environment
• Previous experience of QC software and workflows
• Team player who brings energy and enthusiasm
• Proactive, solutions orientated attitude