QA Team Lead

morganmorganjobsapplynow· Case Control Center
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📍 Longwood, Florida, United States

About this role

At Morgan & Morgan, the work we do matters. For millions of Americans, we’re their last line of defense against insurance companies, large corporations or defective goods. From attorneys in all 50 states, to client support staff, creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for consumer rights. Our over 6,000 employees are all united by one mission: For the People.

Summary

Morgan & Morgan is hiring a Quality Assurance Lead to own the quality of the systems and products that power how our firm serves clients; spanning our CRM workflows, client-facing intake experiences, document and template automations, and the broader product portfolio as it grows. This is a player-coach role: you'll lead a small QA team of 2–4 analysts, stay hands-on with testing yourself, and set the standard for how change gets validated before it reaches production.

Position Responsibilities

  • Lead the QA team. Assign work, review test cases, coach analysts on technique and defect triage, and help hire as we grow.
  • Own the QA process. Build and maintain test plans, regression suites, and defect-tracking standards across the systems and products we support. Coordinate testing across sandbox and production environments, and communicate risk to project leads before releases.
  • Test hands-on. Execute functional, regression, and end-to-end tests across our CRM workflows and automations, client-facing intake and self-screening tools, document and template systems, and any new products the firm brings into the portfolio.
  • Improve how we work. Spot gaps in the process; repeated defect types, environment drift, missed handoffs, and lead the fixes. Partner with product and admin teams during solutioning so quality is baked in from the ticket.

Position Qualifications

  • 2-4 years QA experience
  • 2-4 years leading a team

Application Deadline: 08/28/2026

Benefits

Morgan & Morgan is a leading personal injury law firm dedicated to protecting the people, not the powerful. This success starts with our staff.  For full-time employees, we offer an excellent benefits package including medical and dental insurance, 401(k) plan,  paid time off and paid holidays.

Equal Opportunity Statement

Morgan & Morgan provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

E-Verify

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.   

Privacy Policy

Here is a link to Morgan & Morgan's privacy policy.

Frequently Asked Questions

Is the salary disclosed for the QA Team Lead position at morganmorganjobsapplynow?
The salary for this QA Team Lead role at morganmorganjobsapplynow is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the QA Team Lead position at morganmorganjobsapplynow located?
This QA Team Lead role at morganmorganjobsapplynow is based in Longwood, Florida, United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the QA Team Lead at morganmorganjobsapplynow belong to?
This QA Team Lead position is part of the Case Control Center department at morganmorganjobsapplynow. See the full job description for more information about the team structure and responsibilities.
How do I apply for the QA Team Lead position at morganmorganjobsapplynow?
Click the "Apply Now" button on this page. You will be redirected to morganmorganjobsapplynow's official application portal hosted on greenhouse where you can submit your application directly.
When was the QA Team Lead job at morganmorganjobsapplynow posted?
This QA Team Lead position at morganmorganjobsapplynow was posted on Aug 14, 2026. Apply as soon as possible — early applications are often reviewed first.
QA Team Lead
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