Public Safety Dispatcher

rochester· 001 University of Rochester
Apply Now ↗
📍 612 Wilson Boulevard

About this role

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.

Job Location (Full Address):

612 Wilson Blvd, Rochester, New York, United States of America, 14627

Opening:

Worker Subtype:

Regular

Time Type:

Scheduled Weekly Hours:

40

Department:

100037 Department of Public Safety

Work Shift:

UR - Rotating (United States of America)

Range:

UR PSOA 025 H

Compensation Range:

$22.59 - $29.21

The referenced pay range represents the first and last step pay rates for this job, as set forth in the applicable collective bargaining agreement. Individual pay will be set in accordance with terms of the applicable collective bargaining agreement.

Responsibilities:

Operates a Public Safety Department Communications Center to provide for the protection of University property, University students, visitors, patients and personnel and their property.

Join Our Team as a Dispatcher at the Department of Public Safety!

About the Role: The Communication Center at the U.R. Department of Public Safety is looking for skilled dispatchers to boost our emergency response and monitoring efforts. If you’re ready to make a difference and thrive in a fast-paced environment, this role is for you!

What You'll Do:

  • Answer calls from University officers, staff, students and the public
  • Use dispatch software and manage alarm/surveillance systems
  • Coordinate communication between University Officers and local law enforcement
  • Monitor CCTV cameras and handle fire/burglary alarms

Who We’re Looking For:

  • Someone who excels in high-pressure situations and is great at multitasking
  • A person with strong critical thinking skills and a passion for helping others
  • Prior experience with dispatch systems is a plus- ex: CAD
  • Ability to stay calm and composed during emergencies

What You Need:

  • High School Diploma
  • Valid NYS Driver’s License
  • Preferred experience in Dispatching, Emergency Response or First Responder roles
  • Excellent communication and multitasking skills
  • Ability to make quick decisions and work well in a team
  • Fast and accurate keyboard data entry skills

Schedule:

  • Flexible hours needed due to 24/7 operations - Dispatchers must maintain flexible schedules to accommodate operational requirements.
  • Flexibility to work all shifts, including weekends and holidays

The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University’s Mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.

Frequently Asked Questions

Is the salary disclosed for the Public Safety Dispatcher position at rochester?
The salary for this Public Safety Dispatcher role at rochester is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Public Safety Dispatcher position at rochester located?
This Public Safety Dispatcher role at rochester is based in 612 Wilson Boulevard. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the Public Safety Dispatcher at rochester belong to?
This Public Safety Dispatcher position is part of the 001 University of Rochester department at rochester. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Public Safety Dispatcher position at rochester?
Click the "Apply Now" button on this page. You will be redirected to rochester's official application portal hosted on workday where you can submit your application directly.
When was the Public Safety Dispatcher job at rochester posted?
This Public Safety Dispatcher position at rochester was posted on Jul 11, 2026. Apply as soon as possible — early applications are often reviewed first.
Public Safety Dispatcher
rochester
Apply for this role ↗

You'll be redirected to rochester's official application page on Workday.