Public Area Attendant

Overview

About The First Group Hospitality 

The First Group Hospitality is a Dubai-headquartered, full-service hospitality management company specialising in hotel operations, asset management, and F&B strategy. With a team of industry veterans and a proven track record, the company delivers tailored solutions that enhance efficiency, optimise revenue, and maximise asset value for investors and hotel owners. As a trusted third-party hotel management provider, The First Group Hospitality partners with leading global brands to drive operational excellence and long-term profitability, thanks to expertise spanning property performance optimisation, cost management, and guest experience enhancement. Beyond management, The First Group Hospitality develops and operates a dynamic portfolio of upscale hotels, residences, and award-winning restaurants, creating high-value hospitality assets that stand out in the market. 

For more information, visit tfghospitality.com 

Job Description

We are seeking a Public Area Attendant to maintain exceptional cleanliness, presentation, and hygiene standards across the club’s public spaces. Responsibilities include, but are not limited to:

• Clean and maintain public areas, including entrances, lounges, corridors, washrooms, dining areas, terraces, and shared facilities.
• Ensure all public spaces are presented to luxury standards.
• Dust, vacuum, mop, polish, sanitise, and arrange public areas as required.
• Replenish washroom amenities, supplies, tissues, towels, and other guest essentials.
• Clean and maintain furniture, fixtures, fittings, glass, mirrors, and decorative features.
• Conduct regular inspections of assigned areas and report cleaning or maintenance requirements.
• Respond promptly to spills, accidents, breakages, and urgent cleaning requests.
• Coordinate with housekeeping, maintenance, hospitality, operations, and guest relations teams.
• Support the preparation and cleaning of public areas before and after events and private functions.
• Maintain cleaning equipment, supplies, chemicals, tools, and storage areas.
• Follow all health, safety, hygiene, chemical-handling, and waste-management procedures.
• Report maintenance issues, damage, hazards, lost property, and safety concerns promptly.
• Maintain a professional and discreet presence around members and guests.
• Assist members and guests courteously when required, while protecting their privacy.
• Maintain accurate cleaning schedules, checklists, inspection records, and incident reports.
• Ensure all interactions reflect the property's luxury positioning and service standards.
• Support sustainable cleaning and waste-reduction practices where applicable.
• Maintain confidentiality when handling member, guest, staff, and operational information.
• Perform other housekeeping, public area, cleaning, and operational duties as required.

Desired Skill & Expertise

• Previous experience as a public area attendant, housekeeping attendant, cleaner, or in a similar hospitality role.
• Experience in luxury hotels, resorts, private clubs, or premium hospitality environments is desirable.
• Strong knowledge of cleaning, hygiene, sanitation, and presentation standards.
• Excellent attention to detail and commitment to quality.
• Professional, reliable, punctual, discreet, and service-oriented.
• Good communication and interpersonal skills.
• Knowledge of cleaning equipment, chemicals, and safe working practices.
• Physically fit and comfortable standing, walking, and working for extended periods.
• Ability to work independently and collaboratively in a fast-paced environment.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Experience supporting VIP guests, private events, or luxury hospitality is an advantage.