Project Support Representative
About this role
Your Impact
Project Support Representatives are responsible for oversight and execution of complex projects submitted by our Pro Sales team. This includes scope and responsibilities for identifying customer needs and providing comprehensive customer solutions supporting the project from lead submission to project completion.
What You Will Do
•Reviews submitted opportunities for viability (including compliance review) and partners with account owners for concerns / clarity.
•Prepares for site walks by completing pre-call planners.
•Walks sites and identifies project scope, product needs, and installation service opportunities to include quantities, selections, scope, and job cadence for execution.
•Partners with Lowe’s Independent Service Providers to determine scope requirements / cost elements based on site walk.
•Evaluates the profitability and viability of customers’ request.
•Prepares comprehensive bid packet based on walk details, installer inputs, and final customer selections; present bid for signature and execution by account contact.
•Partners with LPR Virtual Support team, Installer, and customer to host a Pre-Construction conference to ensure ordering, deliveries, installation, and overall project scheduling is aligned and forecasted.
•Performs post-mortem conversations with key stakeholders for all opportunities to gather feedback – included opportunities won or lost.
•Leverages defined systems and processes to provide a best in class customer experience.
•Supports peers and leaders with other duties as assigned and required.
Minimum Qualifications
•High School or GED equivalent
•3-5 years relevant sales experience
•1-2 years construction experience with a strong sales background
•Must have a high level of verbal and written communication skills as well as presentation skills
•A working knowledge of blueprints and technical skills
•Basic computer skills with a working knowledge of Microsoft Office
Benefits
401k with up to 4.25% match
Discounted Employee Stock Purchase Plan (15% discount of strike price)
Tuition-Free Education
10-week Maternity/Parental Leave
10% Associate Discount
For information about our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits
About Lowe’s
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week, with total fiscal year 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,700 home improvement stores, 530 branches and 130 distribution centers. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.
Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
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