Project Manager
alayacare
Project Manager (DPO)
About this role
Job Summary
Responsible for delivering high-quality customer service by managing customer interactions across multiple channels, resolving inquiries efficiently, maintaining accurate documentation, and contributing insights to enhance customer experience and operational effectiveness
Key Responsibilities
• Serve as a business partner for client on customer and operational initiatives
• Driving team performance, KPI management, reporting, taking resource decisions, AI planning
• Own business KPIs and drive action to achieve them
• Drive employee engagement and satisfaction
• Administer finances of the operation
• Interact regularly with the clients to share updates, lead operational and project/ program level reviews
• Operationally focused with solid understanding of the workflow with skills to handle client interactions
Skill Requirements
• Good comprehension skills
•Should possess previous experience in managing day-to-day deliverables of the team
•Interact with client on regular basis for reporting and performance of SLAs
• Good Analytical and Logical thinking skills
• Prior experience in utility industry is an added advantage
Other Requirements
Frequently Asked Questions
Is the salary disclosed for the Project Manager (DPO) position at HCLTech?
The salary for this Project Manager (DPO) role at HCLTech is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Project Manager (DPO) position at HCLTech located?
This Project Manager (DPO) role at HCLTech is based in Noida, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the Project Manager (DPO) position at HCLTech?
Click the "Apply Now" button on this page. You will be redirected to HCLTech's official application portal hosted on successfactors where you can submit your application directly.
When was the Project Manager (DPO) job at HCLTech posted?
This Project Manager (DPO) position at HCLTech was posted on Sep 11, 2026. Apply as soon as possible — early applications are often reviewed first.
Project Manager (DPO)
HCLTech
You'll be redirected to HCLTech's official application page on successfactors.