Project Manager
About this role
Key Result AreasΒ | Supporting Actions |
Strategic Project ManagementΒ | Lead end-to-end project execution including requirement gathering, business case development, change requests, FSD sign-offs, UAT coordination, stakeholder approvals, and implementation. |
Business Transformation & Process Improvement | Identify process improvement opportunities and drive transformation initiatives aimed at improving persistency, customer experience, operational effectiveness, and business outcomes. |
Go-to-Market (GTM) Execution | Plan and execute GTM activities for new initiatives, including stakeholder communication, training programs, webinars, rollout plans, and adoption tracking. |
Customer Experience & NPS Enhancement | Drive initiatives focused on improving renewal customer experience, NPS, and retention outcomes through collaboration with cross-functional teams. |
Competition Benchmarking & Strategic Insights | Conduct market intelligence, competitor analyses, and strategic assessments to identify opportunities and recommend actions for business improvement. |
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You'll be redirected to Aditya Birla Group's official application page on peoplestrong.