Program Manager - YMCI

eliotcommunityhumanservices· Behavioral Health
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📍 Danvers💰 USD 90K–95K

About this role

Join Eliot – A Place to Belong, Grow, and Inspire Change

At Eliot, your work has purpose. You’ll be part of a compassionate, mission-driven team committed to resilience, empowerment, and lasting change. We foster an inclusive workplace where all backgrounds and perspectives are valued, creating a culture of belonging and professional growth.

Benefits at Eliot

We prioritize your well-being, work-life balance, and career growth. Benefit eligible positions include:

  • Generous Paid Time Off – Vacation, sick time, and paid holidays
  • Comprehensive Benefits – Medical, dental, and vision plans
  • Retirement Savings – 401(k) with employer match
  • Wellness & Family Support – Discounted fitness services and access to trusted childcare resources
  • Financial Security – 100% company-paid life and accidental death insurance
  • Professional Growth – Ongoing training, career advancement programs, tuition reimbursement, and leadership development

Eliot is seeking a Program Manager to join our Community Behavioral Health Center’s (CBHC) Youth Mobile Crisis Intervention (YMCI) team. Eliot’s CBHC program serves as a single point of entry for mental health and substance use services for youth, families, and adults.

In this role, the Program Manager will lead and oversee a team that provides 24/7 mobile crisis response to youth and families experiencing psychiatric emergencies. The Program Manager will ensure that services are responsive, individualized, and grounded in a strengths-based, child-centered, and family-focused approach. Care will be community-based, multi-systemic, and culturally responsive, with a focus on supporting youth and families in the least restrictive setting possible.

Responsibilities:

  • Train, assist and monitor a staff of Master’s Level clinicians, Bachelor’s Level clinicians and Family Partners ensuring their proficiency in the fundamentals of the wraparound service model.
  • Train, assist and monitor all staff in crisis assessment, development of safety plans and continually assure such plans / assessments emphasize family skill building, utilizing natural supports, and collaboration with established treatment providers.
  • Ensure linkage and coordination to community-based treatment options to minimize the need for out of home, more restrictive placements.
  • Develop and maintain strong relationships with other providers of youth and family services in the community to strengthen referral streams both inside and outside of Eliot.
  • Ensure the single point of entry for all youth behavioral health services within Eliot, including CSA, is followed by all staff.
  • Be the primary liaison between Youth MCI and CSA, including providing supervision to CSA embedded staff, tracking and monitoring referrals, participating in CSA meetings as necessary, and supporting the partnership between Youth MCI and CSA. 

Qualifications:

  • Requires a Master’s degree in Social Work, Psychology, or related field with corresponding independent licensure 
  • Four years of clinical experience
  • Two years of experience in a supervisory role
  • Expertise providing behavioral health and crisis services to children and families with solid understanding of the mental health system and services available in the state of Massachusetts.
  • Valid drivers license and reliable transportation

Schedule: Monday-Friday, 9:00am-5:00pm
Annual Salary
$90,000—$95,000 USD

At Eliot, we are committed to supporting you at every stage of your career, providing opportunities for growth, purpose, and community. We foster belonging in the workplace by identifying and removing barriers that may prevent individuals of all backgrounds from reaching their full potential, advancing into leadership roles, and fully engaging at all levels of the organization.

Apply today and make a difference.

Frequently Asked Questions

What is the salary for the Program Manager - YMCI role at eliotcommunityhumanservices?
The listed salary for this Program Manager - YMCI position at eliotcommunityhumanservices is USD 90K–95K. This is an full-time role.
Where is the Program Manager - YMCI position at eliotcommunityhumanservices located?
This Program Manager - YMCI role at eliotcommunityhumanservices is based in Danvers. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the Program Manager - YMCI at eliotcommunityhumanservices belong to?
This Program Manager - YMCI position is part of the Behavioral Health department at eliotcommunityhumanservices. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Program Manager - YMCI position at eliotcommunityhumanservices?
Click the "Apply Now" button on this page. You will be redirected to eliotcommunityhumanservices's official application portal hosted on greenhouse where you can submit your application directly.
When was the Program Manager - YMCI job at eliotcommunityhumanservices posted?
This Program Manager - YMCI position at eliotcommunityhumanservices was posted on Aug 19, 2026. Apply as soon as possible — early applications are often reviewed first.
Program Manager - YMCI
eliotcommunityhumanservices · 💰 USD 90K–95K
Apply for this role ↗

You'll be redirected to eliotcommunityhumanservices's official application page on Greenhouse.