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Program Manager , SWA - Ops integrations
Amazon· Fulfillment & Operations Management
About this role
Ship with Amazon (SWA) is looking for a Program Manager to join the Ops Integrations (OI) team. In this role, you will own and drive programs that enable seamless integration between SWA operations and internal/external stakeholders. You will work cross-functionally with technology, operations, product, and business teams to deliver scalable solutions that improve operational efficiency and customer experience.
Key job responsibilities
Key Responsibilities
Program Management: Own end-to-end program execution for ops integration initiatives — define scope, milestones, and success metrics; drive programs from ideation through launch and post-launch optimization.
Stakeholder Coordination: Partner with Tech, Ops, Product, and Business teams to align on priorities, resolve blockers, and ensure timely delivery of integration workstreams.
Process Improvement: Identify gaps in existing operational workflows, design scalable process improvements, and drive automation opportunities to reduce manual effort and defects.
Launch Management: Lead operational readiness for new integrations — develop SOPs, change management plans, and rollout strategies.
Metrics & Reporting: Define and track program KPIs; build mechanisms for regular reporting (WBR/MBR) and drive accountability through data-driven insights.
Risk Management: Proactively identify risks and dependencies; develop mitigation plans and escalate appropriately.
Documentation: Maintain program artifacts including project plans, status updates, PRFAQ/BRDs, and post-mortems.
Key job responsibilities
Key Responsibilities
Program Management: Own end-to-end program execution for ops integration initiatives — define scope, milestones, and success metrics; drive programs from ideation through launch and post-launch optimization.
Stakeholder Coordination: Partner with Tech, Ops, Product, and Business teams to align on priorities, resolve blockers, and ensure timely delivery of integration workstreams.
Process Improvement: Identify gaps in existing operational workflows, design scalable process improvements, and drive automation opportunities to reduce manual effort and defects.
Launch Management: Lead operational readiness for new integrations — develop SOPs, change management plans, and rollout strategies.
Metrics & Reporting: Define and track program KPIs; build mechanisms for regular reporting (WBR/MBR) and drive accountability through data-driven insights.
Risk Management: Proactively identify risks and dependencies; develop mitigation plans and escalate appropriately.
Documentation: Maintain program artifacts including project plans, status updates, PRFAQ/BRDs, and post-mortems.
Basic qualifications
- 2+ years of program or project management experience
- 3+ years of Computerized Maintenance Management System program experience
- 3+ years of maintenance planner/scheduler in industrial maintenance, manufacturing, or distribution industries experience
- 3+ years of advanced Microsoft Word and Excel experience
- Bachelor's degree in relevant field, or 2+ years of Amazon RME (BB/3P) full time experience
Preferred qualifications
- Knowledge of Lean principles and DMAIC methodology
- Experience in MS Access and SQL
- Experience in requirement gathering and ability to write clear and detailed requirement document
- Experience using Microsoft Projects software
- Experience with material handling systems (MHS) installation, operation and maintenance
- Experience working in an analytical environment with cross-functional teams
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Frequently Asked Questions
Is the salary disclosed for the Program Manager , SWA - Ops integrations position at Amazon?
The salary for this Program Manager , SWA - Ops integrations role at Amazon is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Program Manager , SWA - Ops integrations position at Amazon located?
This Program Manager , SWA - Ops integrations role at Amazon is based in Bengaluru, Karnataka, IND. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Program Manager , SWA - Ops integrations role at Amazon full-time or part-time?
This is listed as a full time position. It is posted as a Program Manager , SWA - Ops integrations role in the Fulfillment & Operations Management department at Amazon.
Which team or department does the Program Manager , SWA - Ops integrations at Amazon belong to?
This Program Manager , SWA - Ops integrations position is part of the Fulfillment & Operations Management department at Amazon. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Program Manager , SWA - Ops integrations position at Amazon?
Click the "Apply Now" button on this page. You will be redirected to Amazon's official application portal hosted on amazonjobs where you can submit your application directly.
When was the Program Manager , SWA - Ops integrations job at Amazon posted?
This Program Manager , SWA - Ops integrations position at Amazon was posted on Jul 13, 2026. Apply as soon as possible — early applications are often reviewed first.
Program Manager , SWA - Ops integrations
Amazon
You'll be redirected to Amazon's official application page on amazonjobs.