Program Manager, Supply chain, JWO

AWS Applied AI Solutions (AAIS) is building toward a future where every business innovates with Amazon AI teammates. To get there, we build AI solutions that improve human capabilities and transform entire business functions. We create end-to-end products that surprise and delight out-of-the-box, making complex things easy and hard things possible, with no cloud experience required. We start with customers who embrace the future and build bridges to meet the rest where they are. We pursue ambitious opportunities with conviction, and we are looking for builders who share that mindset.

We are optimizing the shopping experience for Amazon's Customers in the Physical retail space. This role will be a key member of the program team located in Hyderabad supporting Just Walk Out (JWO) tech and business teams. The successful candidate will be a self-starter comfortable with ambiguity, with strong attention to detail, an ability to work in a fast-paced, high-energy, and ever-changing environment. The drive and capability to shape the business group strategy is a must.

A successful candidate will: • Have the ability to work independently in a broad array of environments. • Manage cross-functional project teams, planning, organizing, and executing complex projects across multiple organizations and stakeholders to enable the launch of new sites at scale. • Build strong partnerships with operations leaders to understand improvement opportunities. • Have the ability to work in fast-paced environment. • Confidence operating in a highly ambiguous and iterative business space. • High attention to detail including proven ability to manage multiple competing priorities simultaneously. • Willingness to challenge and influence senior leaders. • Able to work in a diverse team.

Key job responsibilities
• Monitor end-to-end supply chain operations to ensure adherence to service levels, timelines, and quality standards. Deep dive into operational metrics and support process improvement initiatives. • Proactively identify risks, gaps, and trends and drive corrective and preventive actions to maintain operational efficiency. The individual should monitor risks and coordinate with diverse stakeholders to mitigate issues. • Mentor and support team members depending on business requirement. • Coordinate with stakeholders on shipment requirements acting as an execution POC and providing timely updates to leadership to support strategic decisions. • Create and maintain BOM (Bill of Materials) support execution order placement. • Manage communication with vendors on inventory handling and operational requirements.

About the team
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity and AmazeCon conferences, inspire us to never stop embracing our uniqueness.

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic qualifications

- 2+ years of program or project management experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Bachelor's degree in supply chain, business, engineering, finance or related technical or quantitative field
- Experience in a highly analytical, results-oriented environment with cross functional interactions
- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)

Preferred qualifications

- Knowledge of Lean principles and DMAIC methodology
- Experience in MS Access and SQL
- Experience in requirement gathering and ability to write clear and detailed requirement document
- Experience with MS Share-point
- Experience with Six Sigma tools and Lean techniques
- Experience working in an analytical environment with cross-functional teams

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.