Program Manager
About this role
Job Summary
Experience
Minimum 5 years in project management experience with IT Infrastructure Services, Cloud, Data Center, End User Computing (EUC), Service Desk, and IT Service Management experience.
Certifications (Mandatory)
- PMP (Project Management Professional) – PMI
- Certified Scrum Master (CSM)
Preferred Certifications
- ITIL Foundation / ITIL Intermediate
- Microsoft Azure Administrator / Architect
- AWS Solutions Architect
- PRINCE2 Practitioner (Optional)
Key Responsibilities
Key Responsibilities
Transition Management
- Ensure successful migration from transition phase to steady-state operations of.
-
- Infrastructure and Cloud Transition.
- Service Desk & End User Computing (EUC)
- ITSM & Process Management
- Stakeholder & Customer Management
- Risk & Compliance Management
Required Skills & Qualifications
Project & Program Management
- Strong expertise in project and program management methodologies.
- Experience managing large-scale infrastructure and workplace transitions.
- Proficiency in project planning, reporting, budgeting, and governance.
- Strong understanding of project management delivery models.
Technical Knowledge
- Data Center Operations
- Server, Storage, Backup Technologies
- Cloud Platforms (Azure, AWS, GCP)
- Hybrid Infrastructure Environments
- Service Desk Setup and Operational Frameworks
- End User Computing (EUC) Services
- Network Infrastructure Fundamentals
- IT Infrastructure Support Models
ITSM Knowledge
Leadership & Communication
- Excellent stakeholder management skills.
- Strong presentation and executive communication abilities.
- Proven people leadership and cross-functional team management experience.
Ability to work in global and matrix environments
Skill Requirements
Desired Experience
- Experience leading transitions valued at multi-million-dollar managed services engagements.
- Successful delivery of Data Center, Cloud, Workplace, and Service Desk transitions.
- Experience working with global customers across multiple geographies.
- Exposure to transformation and modernization programs.
Experience in ServiceNow and enterprise ITSM platforms
Other Requirements
Frequently Asked Questions
Is the salary disclosed for the Program Manager position at HCLTech?
The salary for this Program Manager role at HCLTech is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Program Manager position at HCLTech located?
This Program Manager role at HCLTech is based in Lucknow, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the Program Manager position at HCLTech?
Click the "Apply Now" button on this page. You will be redirected to HCLTech's official application portal hosted on successfactors where you can submit your application directly.
When was the Program Manager job at HCLTech posted?
This Program Manager position at HCLTech was posted on Oct 1, 2026. Apply as soon as possible — early applications are often reviewed first.
Program Manager
HCLTech
You'll be redirected to HCLTech's official application page on successfactors.