Program Manager

court-avenue· Client Operations
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📍 Office - Chicago, IL📍 Office - Cincinnati, OH📍 Office - Minneapolis, MNFull time USA💰 USD 95K–115K

About this role

CourtAvenue is a company of industry experts accelerating digital transformation for the world’s most ambitious companies.
 
At CourtAvenue, you will be a part of a culture powered by entrepreneurs, technologists, data scientists and the habitually restless dedicated and energized to design products and services that transform businesses while optimizing them for growth. You will have the opportunity to learn and grow within a culture that values innovation while focusing on redesigning the experience between consumer and service (or product) by leveraging a fluid, seamless, and thoroughly transparent engagement.

Our Client Operations team establishes and manages the approach and standard for project delivery and governance, ensuring that clients maximize their return on investment. Responsible for team performance, client operations leaders provide team members with the tools, support, and training essential to deliver the most effective and inventive result possible.
 
A CourtAvenue Program Manager takes ownership of all projects within a program to ensure completion on time, within budget and against set objectives. Confidence and creativity are key to addressing business needs, managing resources, and handling any issues that may arise.

Responsibilities

  • Own the day-to-day management of projects from initiation through implementation and deployment
  • Ensure controls are followed, with the highest quality deliverables and milestones met
  • Effectively balance resourcing, budgets, and time constraints to manage risks and pre-empt issues
  • Develop contracts and design innovative delivery teams to best meet and exceed program objectives
  • Evaluate and improve delivery practices and methodology
  • Lead, inspire and grow a group of project managers/producers to foster a highly innovative, effective, and successful team
  • Collaborate with the Account Management team to provide strategic delivery insight for client roadmaps and briefings
  • Create integrated timelines across agency and client stakeholder teams
  • Build relationships with external and internal stakeholders to meet program outcomes while exceeding client expectations
  • Ensure a collaborative ‘one team’ approach of both client and agency
  • Contribute to new business and pitch initiatives to secure a pipeline of work for the broader initiative
  • Serve as the main client interface on projects
  • Effectively clarify strategic requirements, manage expectations, and communicate roadblocks/resolutions to ensure key deadlines are met
  • Communicate succinctly within a wide range of positions, personalities, and roles, internally and externally

Requirements

  • 4-7+ years of analyst, project management, program management, technical, and/or business experience
  • Understanding of agile software development methodologies, specifically Scrum
  • Agency experience is required
  • Experience in running or working with agile teams
  • Significant experience leading, mentoring, and inspiring teams towards excellence and success
  • Demonstrable ability to operate under tight deadlines
  • Able to understand, balance, and manage the interplay between people, processes and systems
  • Excellence in organization and management; conscientious, and skilled at solving issues at all project levels while supporting colleagues and clients
  • Excellent written and verbal communication skills
Please note: If you feel your qualifications are slightly higher than what has been presented in the above job description, CourtAvenue will also consider candidates at the Senior Program Manager level.

CourtAvenue, INC. is an Equal Opportunity Employer. CourtAvenue recruits qualified applicants without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, status as a protected veteran, or genetic information.

CourtAvenue, INC. participates in the E-Verify program. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form (I-9) upon hire.

Frequently Asked Questions

What is the salary for the Program Manager role at court-avenue?
The listed salary for this Program Manager position at court-avenue is USD 95K–115K. This is an Full time USA role.
Where is the Program Manager position at court-avenue located?
This Program Manager role at court-avenue is based in Office - Chicago, IL, Office - Cincinnati, OH, Office - Minneapolis, MN. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Program Manager role at court-avenue full-time or part-time?
This is listed as a Full time USA position. It is posted as a Program Manager role in the Client Operations department at court-avenue.
Which team or department does the Program Manager at court-avenue belong to?
This Program Manager position is part of the Client Operations department at court-avenue. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Program Manager position at court-avenue?
Click the "Apply Now" button on this page. You will be redirected to court-avenue's official application portal hosted on lever where you can submit your application directly.
When was the Program Manager job at court-avenue posted?
This Program Manager position at court-avenue was posted on Sep 23, 2026. Apply as soon as possible — early applications are often reviewed first.
Program Manager
court-avenue · 💰 USD 95K–115K
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