Program Launch Manager

cardlessยท Operations
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๐Ÿ“ San FranciscoFullTime๐Ÿ’ฐ USD 145Kโ€“180K

About this role

Cardless is a Series C consumer fintech that makes it easy for the world's largest brands to build credit cards into their ecosystems. Brands use Cardless to configure, launch, and grow credit card programs that delight their customers and strengthen their core business.

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Customers include Coinbase, Bilt Rewards, Alibaba, Qatar Airways, and LATAM Airlines. Cardless powers cards on all three major networks (Visa, Mastercard, and American Express) and uses AI-powered servicing to operate at a fraction of the headcount traditional card issuers require.

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The company has scaled from $10 million to $150 million in run rate revenue in the past 12 months. Cardless raised a $60 million Series C led by Spark Capital in September 2025, bringing total funding past $170 million. The team is past 50 people and scaling toward profitability by year-end 2026.

What you will do

RUN LAUNCHES END TO END

  • Own the launch plan for new brand programs from signed deals to cards in wallets - the timeline, the dependencies, the DRIs, and the single source of truth everyone works from.

  • Manage and execute the launch process and associated trackers on a daily basis: daily standups, partner syncs, and executive updates. Everyone should always know what's on track, what's at risk, and what you need from them.

  • Find blockers early and clear them yourself where you can - and when you do need to escalate, come with a proposed answer.

GO DEEP ON EVERY WORKFLOW

  • Learn (and track) how each function does its part of a launch: credit policy and underwriting setup, program configuration, rewards design, funding and settlement, compliance and bank approvals, fraud controls, servicing readiness, and card fulfillment.

  • Get into the details other people skip - the disclosure that hasn't been reviewed, the test case nobody ran, the vendor deliverable with no owner. Launches fail on small details, and it's your job to catch them.

COORDINATE PARTNERS AND VENDORS

  • Act as the launch-facing point of contact for the brand partner's team, and manage the shared plan across both companies.

  • Coordinate deliverables across the issuing bank, card networks, processors, and vendors - each with their own timelines, requirements, and quirks.

  • Keep external parties honest on dates the same way you do internal teams.

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What we are looking for

EXPERIENCE

  • 2โ€“6 years in roles where you shipped complex cross-functional work: launch or program management, operations, consulting, banking, or early-stage startup operating roles.

  • You have run at least one project where five or more parties had to deliver on the same date, and you were the person accountable for the whole thing.

  • Enough fintech, payments, or financial services exposure to know the terminology and what's what. You don't need to be an expert in underwriting or compliance or card fulfillment on day one - but you do need the curiosity to become one.

SKILLS AND COMPETENCIES

  • Detail oriented to an extreme: You read everything, and you notice when something doesn't add up - a date that quietly moved, a number that doesn't match the tracker, a requirement nobody actually closed out.

  • Comfortable across functions: You can follow an engineering conversation about an integration cutover and a compliance conversation about disclosures, and explain each side to the other. You won't be the expert in most of these rooms, but you can never be lost in them.

  • Calm when things break: Something always breaks close to launch. You re-plan, tell everyone what changed, and keep the room steady.

Why this role

Cardless is at an inflection point: the company has found product-market fit, raised the capital to scale, and is now executing against a clear roadmap to profitability. The work is consequential and the pace is fast. Launches are the moments the whole company organizes around, and this role sits at the center of every one.

And nobody runs launches forever. After a few of them you will understand how this entire business works better than almost anyone, and success looks like graduating into another part of the company - maybe a functional area you connected with along the way, maybe full oversight of one of our brand programs. People who have sat in this seat have gone on to senior operating and product roles here, and we expect the same for you.

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Compensation

This role has an annual starting salary range of $145,000โ€“$180,000 + equity + benefits. Actual compensation is influenced by a wide array of factors including but not limited to skills, experience, and specific work location.

Benefits

We're proud to offer our team excellent benefits:

๐Ÿ’ธ Meaningful Start-up equity
๐Ÿฅ 100% health, vision & dental primary coverage
โž• 75% health, vision & dental dependent coverage
๐Ÿฑ Catered lunches
๐ŸšŽ $250/month Commuter benefit
๐Ÿ‘ถ Parental leave
โœˆ๏ธ Team building events & happy hours
๐ŸŒด Flexible PTO with a minimum of 15 days off per year
๐Ÿ–ฅ๏ธ Apple equipment
๐Ÿ’ธ 401k plan

Location

We're headquartered in San Francisco, CA, with a beautiful office in Jackson Square. This role is in-office 5 days a week.

Frequently Asked Questions

What is the salary for the Program Launch Manager role at cardless?
The listed salary for this Program Launch Manager position at cardless is USD 145Kโ€“180K. This is an FullTime role.
Where is the Program Launch Manager position at cardless located?
This Program Launch Manager role at cardless is based in San Francisco. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Program Launch Manager role at cardless full-time or part-time?
This is listed as a FullTime position. It is posted as a Program Launch Manager role in the Operations department at cardless.
Which team or department does the Program Launch Manager at cardless belong to?
This Program Launch Manager position is part of the Operations department at cardless. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Program Launch Manager position at cardless?
Click the "Apply Now" button on this page. You will be redirected to cardless's official application portal hosted on ashby where you can submit your application directly.
When was the Program Launch Manager job at cardless posted?
This Program Launch Manager position at cardless was posted on Jul 20, 2026. Apply as soon as possible โ€” early applications are often reviewed first.
Program Launch Manager
cardless ยท ๐Ÿ’ฐ USD 145Kโ€“180K
Apply for this role โ†—

You'll be redirected to cardless's official application page on Ashby ATS.