Program Director, Emergency Response & Life Support Education (RN)

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

Job Description:

Lead Life-Saving Training Programs. Drive Clinical Excellence. Make a System-Wide Impact.

Are you a passionate nurse leader with expertise in emergency response education and program management? Beth Israel Deaconess Medical Center is seeking a Program Director, Emergency Response & Life Support Education to oversee our American Heart Association (AHA) training programs and lead initiatives that strengthen clinical emergency preparedness across the organization.

In this highly visible leadership role, you will direct BIDMC's centralized and decentralized ACLS, BLS, and Heartsaver programs, serve as the AHA Training Site Coordinator, and guide projects that improve emergency clinical response and patient outcomes.

What You'll Do

✅ Lead and oversee all AHA training programs, ensuring compliance with AHA standards and requirements

✅ Develop class schedules, staffing models, recruitment plans, and resource allocation strategies

✅ Hire, coach, evaluate, and support program staff while promoting operational efficiency and excellence

✅ Manage annual program budgets, course revenue, and purchasing of supplies and equipment

✅ Continuously evaluate and improve program effectiveness to meet the needs of both internal and external customers

✅ Champion innovation and lead change initiatives that enhance emergency response education and performance

✅ Direct daily operations and supervise a team of educators and support staff

✅ Lead projects focused on improving clinical emergency preparedness and response across the medical center

Leadership Responsibilities

• Direct supervision of more than 7 employees
• Oversight of 1-5 indirect reports
• Responsibility for hiring, performance evaluations, corrective actions, and terminations
• Budget planning and financial oversight for the program

Required Qualifications

Education

• Master's Degree required

Licensure & Certifications

• Registered Nurse (RN) license required
• Basic Life Support (BLS) Certification required

Experience

• 5-8 years of related work experience required
• 0-1 years of supervisory or management experience required

What Will Help You Succeed

✔ Strong decision-making skills with the ability to balance priorities and operational needs

✔ Expertise in solving complex problems and implementing innovative solutions

✔ Ability to work independently while providing leadership and strategic direction

✔ Exceptional written and verbal communication skills

✔ Strong knowledge of healthcare operations, education programs, and organizational policies

✔ Proven ability to lead multidisciplinary teams and large-scale initiatives

✔ Commitment to outstanding customer service and professionalism, even in high-stress situations

Why Join BIDMC?

At BIDMC, you'll have the opportunity to influence emergency preparedness, clinical education, and patient safety across a world-class academic medical center. Your leadership will directly support caregivers and help ensure the highest quality response during critical patient events.

Ready to make an impact? Apply today and help shape the future of emergency response education and clinical excellence at BIDMC.

Pay Range:

The pay range listed for this position is the annual base salary range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. 

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled