Program Director

Mental Health Association - Western MA· Division of Supportive Housing (DSH)
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📍 Chicopee, Massachusetts, United StatesFull time💰 USD 60K–62K

About this role

Position Summary

The Program Director oversees and manages the daily operations of multiple housing programs, providing leadership, supervision, and strategic direction. The role ensures the delivery of recovery-oriented, trauma-informed, and person-centered services aligned with the mission of MHA and in compliance with all applicable regulatory, contractual, and accreditation requirements. The Program Director supports staff growth, maintains budget oversight, drives program development, and fosters strong relationships with funders and community stakeholders.

Pay Range: $60,000 - $62,000 annually

Schedule: Monday through Friday 9am-5pm (40hrs)

Key Responsibilities

  • Provide clinical and administrative leadership to Program Supervisors, ensuring high-quality services aligned with Housing First and harm-reduction principles.
  • Oversee daily operations of multiple housing programs, ensuring compliance with organizational, regulatory, and funder requirements.
  • Review and approve participant assessments, referrals, placements, and support needs.
  • Monitor program budgets and promote responsible fiscal management.
  • Ensure accurate and timely documentation to meet licensing, funding, and CARF accreditation requirements.
  • Oversee staff hiring, training, performance evaluations, supervision, and professional development.
  • Coordinate with funders and external stakeholders and participate in audits, site visits, and program reviews.
  • Lead the implementation of new programs and major program changes in collaboration with senior leadership.
  • Build and maintain partnerships with state, local, and community agencies to support program success.
  • Lead team meetings, promote best practices in housing and behavioral health, and support MHA’s mission, values, and organizational initiatives.

About the Division of Supportive Housing (DSH)

The Division of Supportive Housing (DSH) provides safe, stable housing and individualized wraparound services for individuals who have experienced chronic homelessness, many of whom are also navigating challenges related to substance use, incarceration, or trauma. DSH programs focus on long-term stability and help participants transition to independent, permanent housing. Through person-centered care, housing navigation, and community-based supports, we empower individuals to build a foundation for recovery, self-sufficiency, and a better quality of life.

Equal Opportunity Statement

The Mental Health Association is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

  • Valid driver’s license, reliable vehicle, acceptable driving record, and sufficient insurance.
  • High school diploma or equivalent required; Bachelor’s Degree preferred.
  • Minimum 5 years of supervisory experience in housing, homelessness, or tenancy preservation required.
  • Lived experience of homelessness and/or recovery from mental health or substance use conditions preferred.
  • Bilingual/Bicultural candidates strongly encouraged to apply.
  • Strong leadership, communication, and organizational skills.
  • Demonstrated ability to manage multiple programs and teams effectively.
  • Proficiency in managing program budgets and reporting requirements.
  • Knowledge of Housing First, trauma-informed care, harm-reduction, and person-centered planning approaches.
  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (403B, IRA)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Family Leave (Maternity, Paternity)
  • Long Term Disability
  • $60,000 - $62,000 annually

Frequently Asked Questions

What is the salary for the Program Director role at Mental Health Association - Western MA?
The listed salary for this Program Director position at Mental Health Association - Western MA is USD 60K–62K. This is an Full time role.
Where is the Program Director position at Mental Health Association - Western MA located?
This Program Director role at Mental Health Association - Western MA is based in Chicopee, Massachusetts, United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Program Director role at Mental Health Association - Western MA full-time or part-time?
This is listed as a Full time position. It is posted as a Program Director role in the Division of Supportive Housing (DSH) department at Mental Health Association - Western MA.
Which team or department does the Program Director at Mental Health Association - Western MA belong to?
This Program Director position is part of the Division of Supportive Housing (DSH) department at Mental Health Association - Western MA. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Program Director position at Mental Health Association - Western MA?
Click the "Apply Now" button on this page. You will be redirected to Mental Health Association - Western MA's official application portal hosted on workable where you can submit your application directly.
When was the Program Director job at Mental Health Association - Western MA posted?
This Program Director position at Mental Health Association - Western MA was posted on Aug 11, 2026. Apply as soon as possible — early applications are often reviewed first.
Program Director
Mental Health Association - Western MA · 💰 USD 60K–62K
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