Product Specialist
HCLTech
Product Specialist
About this role
Job Summary
Domain Specialist (Corporate Banking & Onboarding)
Location: London, United Kingdom (Onsite)
Client: ClearBank
Role Overview
We are seeking a Domain Specialist with deep Corporate Banking and Customer Onboarding expertise to support Salesforce-driven transformation initiatives.
The role will act as the functional authority for onboarding, KYC/AML, compliance workflows, customer lifecycle management, and operational servicing processes while working alongside business and technology teams.
Key Responsibilities
Key Responsibilities
Banking Domain Leadership
Provide subject matter expertise across:
- Corporate Customer Onboarding
- KYC & AML Processes
- Risk & Compliance Workflows
- Customer Due Diligence (CDD)
- Enhanced Due Diligence (EDD)
- Customer Servicing Operations
- Fraud & Financial Crime Processes
Business Solution Design
- Translate business requirements into Salesforce-enabled solutions.
- Validate process designs and operating models.
- Support definition of target-state customer journeys.
Salesforce Functional Advisory
- Guide configuration and design decisions within Salesforce.
- Ensure alignment of CRM processes to banking operations.
- Review user stories, acceptance criteria, and process designs.
Regulatory & Compliance Alignment
Support solutions aligned with:
- FCA Regulations
- Consumer Duty
- UK GDPR
- AML Regulations
- Operational Resilience requirements
Stakeholder Engagement
Work closely with:
- Operations Teams
- Compliance Teams
- Financial Crime Teams
- Product Owners
- Business Analysts
- Salesforce Architects & Developers
Skill Requirements
Required Experience
- 10+ years of Banking or Financial Services experience.
- Subject Matter Expert in one or more areas:
- Corporate Banking
- Customer Onboarding
- Financial Crime
- KYC/AML
- Customer Servicing
- Experience working on CRM or Salesforce transformation programmes.
Preferred Skills
- Salesforce Financial Services Cloud (FSC)
- Salesforce Service Cloud
- Digital Banking Channels
- Payments & Transaction Banking
- Process Design & Optimisation
- Agile Delivery
Other Requirements
Frequently Asked Questions
Is the salary disclosed for the Product Specialist position at HCLTech?
The salary for this Product Specialist role at HCLTech is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Product Specialist position at HCLTech located?
This Product Specialist role at HCLTech is based in City Of London, United Kingdom. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the Product Specialist position at HCLTech?
Click the "Apply Now" button on this page. You will be redirected to HCLTech's official application portal hosted on successfactors where you can submit your application directly.
When was the Product Specialist job at HCLTech posted?
This Product Specialist position at HCLTech was posted on Sep 30, 2026. Apply as soon as possible — early applications are often reviewed first.
Product Specialist
HCLTech
You'll be redirected to HCLTech's official application page on successfactors.