Product Safety & Incident Response Counsel

A Career at HARMAN

As a technology leader that is rapidly on the move, HARMAN is filled with people who are focused on making life better. Innovation, inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together, you’ll discover that at HARMAN you can grow, make a difference and be proud of the work you do every day.

Introduction: A Career at HARMAN Corporate

We’re a global, multi-disciplinary team that’s putting the innovative power of technology to work and transforming tomorrow. At HARMAN Corporate, you are integral to our company’s award-winning success.

• Enrich your managerial and organizational talents – from finance, quality, and supply chain to human resources, IT, sales, and strategy

• Augment your comprehensive skillset with expert training across decision-making, change management, leadership, and business development

• Obtain 360-degree support throughout your career life cycle, from early-stage to seasoned leader  

About the Role

In the role of Product Safety & Incident Response Counsel, you will be responsible for providing counseling and support to HARMAN’s Lifestyle business division (consumer and professional electronics) and its strategic business units (“SBUs”) relating to product liability, safety and consumer protection.

You will serve as a strategic legal advisor for the division's SBUs that develop and market products and services. The successful candidate must have the technical know-how to effectively communicate with and advise SBUs on product safety, liability and consumer protection issues that may arise from both new and existing products.

You will also proactively identify risks, manage regulatory interactions, and guide cross-functional teams.  The successful candidate must be able to timely complete critical assignments with little supervision and must have a good understanding of HARMAN’s business objectives.  

Your Team 

You will report to VP, Associate General Counsel – Product Excellence & Strategy, of HARMAN’s Legal & Compliance Department. 

In the role, you will work closely and strategically with senior members of the Legal & Compliance Department and will support divisional and SBU clients.

What You Will Do

Strategic Product Liability and Regulatory Counsel

• Serve as a trusted legal advisor to cross-functional product teams across HARMAN’s business divisions and SBUs on global product liability, safety, and consumer protection laws

• Provide guidance on traditional and emerging product liability risks, including hardware-based products, battery-powered consumer electronics, and integrated software-enabled technologies

• Advise on evolving legal frameworks that expand product liability exposure to software, AI-enabled features, and connected technologies, including developments under the EU Product Liability Directive and similar global reforms

• Counsel business teams on compliance with key regulatory authorities and frameworks, including:

  • U.S. federal and state product safety laws (including Consumer Product Safety Commission (CPSC) requirements)

  • EU product safety and liability regimes

• Monitor and interpret emerging regulatory trends affecting AI, software-defined products, battery safety, and connected devices, and proactively communicate legal risk considerations to stakeholders

Product Liability Management and Incident Response

• Support global product liability risk management strategies, including proactive risk assessments and mitigation planning

• Provide legal guidance in connection with product safety assessments, investigations, corrective actions, and recall considerations

• Coordinate with internal stakeholders and external counsel in managing product-related claims, regulatory inquiries, and disputes

• Advise on warranty, indemnification, and related risk allocation issues in collaboration with commercial and supply chain teams

Product Safety & Liability Advisory in Product Development

Compliance Support

• Support the development of policies and procedures related to product safety and consumer protection

• Monitor global regulatory developments and update internal guidance to reflect changes in product liability, AI regulation, and consumer protection laws

Supply Chain & Contract Review

• Draft and negotiate commercial agreements with regulatory implications, including supply chain transparency, warranty language, and vendor compliance requirements

What You Need to Be Successful

• United States Juris Doctor degree and Bar admission (or equivalent in jurisdiction) 

• Broad base of legal knowledge and experience in product safety, liability and consumer protection 

• Experience managing responses to regulatory investigations and information requests

• Experience with reviewing and negotiating supplier and vendor agreements, third-party licenses, end-user agreements, and royalty and license disputes (including audits and settlement agreements)

• Knowledge of regulatory standards that are relevant to the assigned division, consumer protection laws, and industry certifications

• Technical understanding of the relevant product development lifecycle, from concept and prototyping to manufacturing, distribution, and end-user usage

• Awareness of emerging technologies, such as Internet of Things (IoT), AI, wearables, and smart home devices, and how they may impact product design, regulation, and liability

• Experience with managing customer claims and warranties, including creating and managing product warranty programs and refund policies and handling product disputes

• Strong analytic and project management skills

• Ability to work independently, meet tight deadlines, and manage multiple stakeholders

• Good judgment and sound decision-making

• 8 years of relevant (generally in-house or law firm) experience and a law degree from law school

• 6 years of specialized experience in product compliance and counseling

Critical Skills Requirement

Operational Effectiveness and Efficiency

• Effectively prioritizes, delegates, supervises, and monitors work carried out by external legal resources or non-legal project teams to ensure high quality and timely delivery

• Identifies potential legal and compliance issues and consults with senior attorneys to identify a solution

• Takes initiative to develop or improve internal company guidance documents, using legal know-how for the benefit of the business and/or legal department

Influencing and Communicating

• Able to translate legal issues for business client and explain in a comprehensible manner; possesses diplomacy skills

• Able to communicate effectively and enable the sharing of information and resources across the Legal & Compliance Department for the collective benefit of the division or SBU

• Networks in the legal industry

• Is approachable and makes time to support colleagues

Commercial Awareness and Effectiveness 

• Seeks regular feedback and assesses primary client business needs to fully understand business drivers from the beginning

• Prioritizes resources and effort around key client business deliverables

• Uses legal experience and knowledge to anticipate client business needs and seeks to add value

Bonus Points if You Have

• Takes initiative to contribute to the improvement of internal processes

• Uses technology and other resources effectively to achieve the most efficient delivery

• Takes ownership of tasks, seeking guidance and input from others as appropriate

What Makes You Eligible

• Be willing to travel up to 10%, domestic and international travel

• Be willing to work 3+ days per week in one of HARMAN International's US based office locations

• Any offer of employment is conditioned upon the successful completion of a background check and drug screen

• Successfully complete a background investigation and drug screen as a condition of employment

What We Offer

• Access to employee discounts on world class HARMAN/Samsung products (JBL, Harman Kardon, AKG, etc.)

• Professional development opportunities through HARMAN University’s business and leadership academies

• Flexible work schedule with a culture encouraging work life integration and collaboration in a global environment

• An inclusive and diverse work environment that fosters and encourages professional and personal development

• Tuition Reimbursement

• “Be Brilliant” employee recognition and rewards program

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HARMAN is proud to be an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.