Product Operations Specialist
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Product Operations Specialist
Smartstream Limited· Development
About this role
Key responsibilities
- Product analytics — analyse product usage data to understand user behaviour, feature adoption, and usage patterns across SmartStream products; surface insights to product teams and leadership
- Data-driven decision support — design and analyse A/B tests; help product managers frame questions the data can answer and translate findings into recommendations
- Cross-team insight — work across product groups rather than embedded in one; identify patterns, opportunities, and risks that are only visible at the organisation level
- AI adoption analytics — help measure and grow the adoption of AI-assisted development workflows across engineering; build the metrics and feedback loops that support this transition
- Reporting and communication — build dashboards, reports, and narratives that make data accessible to non-analysts; present findings to product, engineering, and leadership audiences
- Engineering analytics (developing) — over time, extend into engineering flow and delivery data (e.g. Jellyfish) as a complement to product insight
- Security tooling analytics (developing) — over time, contribute to analysis of security tooling adoption and effectiveness (e.g. Snyk coverage, remediation trends) as part of the wider engineering enablement picture
Skills & experience
Essential:
- Comfortable working with data — SQL, Python with pandas, or equivalent
- Strong written and verbal communication; able to explain findings clearly to non-technical audiences
- Curious, self-directed, and comfortable working across teams rather than within one
Strongly preferred:
- Some hands-on experience with product analytics tools (PostHog, Amplitude, Mixpanel, GA, or similar)
Developed in role:
- Statistics and experiment design
- Understanding of how agile product and engineering teams work and make decisions
- Interest in AI and how it changes the way software is built
- Exposure to security tooling and metrics
Growth path
The initial focus is product analytics, where SmartStream has a clear unmet need, alongside supporting the organisation's AI-assisted development transition through data. Over time, the role can grow into broader engineering enablement — engineering metrics (Jellyfish), security tooling insight, and cross-cutting analysis of how the organisation delivers software. A strong platform for a career in analytics, engineering effectiveness, or data-informed product leadership.
Frequently Asked Questions
Is the salary disclosed for the Product Operations Specialist position at Smartstream Limited?
The salary for this Product Operations Specialist role at Smartstream Limited is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Product Operations Specialist position at Smartstream Limited located?
This Product Operations Specialist role at Smartstream Limited is based in Mumbai, Maharashtra, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Product Operations Specialist role at Smartstream Limited full-time or part-time?
This is listed as a Full time position. It is posted as a Product Operations Specialist role in the Development department at Smartstream Limited.
Which team or department does the Product Operations Specialist at Smartstream Limited belong to?
This Product Operations Specialist position is part of the Development department at Smartstream Limited. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Product Operations Specialist position at Smartstream Limited?
Click the "Apply Now" button on this page. You will be redirected to Smartstream Limited's official application portal hosted on workable where you can submit your application directly.
When was the Product Operations Specialist job at Smartstream Limited posted?
This Product Operations Specialist position at Smartstream Limited was posted on Aug 31, 2026. Apply as soon as possible — early applications are often reviewed first.
Product Operations Specialist
Smartstream Limited
You'll be redirected to Smartstream Limited's official application page on workable.