ERP Product Manager
fxpro
Product Manager, EMEA Fire Service (m/f/d)
jci· JBG JCI Beteiligungs GmbH
About this role
What will you do
The Product Manager, EMEA, Fire Service is accountable for innovation, development, and management of service products within the Fire domain in the Europe, Middle East, and Africa (EMEA) region. This role operationalizes global service platforms within the region and is responsible for building and managing region-specific service products using the Rapid Closed Loop (RCLP) new service design process. This role sits within the Global Service Product Management organization and is a key partner to the EMEA domain and leadership teams.
How will you do it
Key Responsibilities
Owns KPIs for an assigned service product portfolio
Operationalizes service platforms from global team
Builds and launches region‑specific service offerings as needed, in alignment with global standards
Serves as domain service subject-matter expert (SME)
Participates in problem-solving, kaizen, and VSM events
Represents regional field and customer voice to global team
Success Measures
Supports region domain service P&L performance, including revenue growth and margin expansion
Delivers on-performance new service introduction (NSI)
Improves service attach/linkage rates across the portfolio
Increases premium (full coverage) service mix
Drives growth in connected assets
What we are looking for
Required
Extensive experience in service product management, service operations, service commercial enablement, or product lifecycle management
Proven expertise in the Fire Service domain, serving as a trusted advisor and subject matter expert
Proven track record of successfully bringing new capabilities to market
Strong project management and execution skills
Demonstrated ability to lead cross-functional teams and initiatives
Proficiency in English, both written and spoken
Willingness and ability to travel 10–25% of the time
Preferred
Bachelor’s degree in Engineering, Business Administration & Management, or Technology
Experience working with digital or connected solutions
Familiarity with Lean methodologies and tools
! We believe that great talent isn’t limited by location. If you are based near any of our EMEA offices and can effectively collaborate within the region, we welcome your application!
#LI-MP1
#LI-Hybrid
Was werden Sie tun?
Der Product Manager EMEA, Fire Service ist verantwortlich für die Innovation, Entwicklung und das Management von Serviceprodukten im Bereich Brandschutz (Fire) in der Region Europa, Naher Osten und Afrika (EMEA). In dieser Funktion werden globale Serviceplattformen in der Region umgesetzt und regionale Serviceprodukte mithilfe des Rapid Closed Loop Process (RCLP) für die Entwicklung neuer Services aufgebaut und gemanagt. Die Position ist Teil der globalen Organisation Service Product Management und arbeitet eng mit den EMEA-Domain- und Führungsteams zusammen.
Wie werden Sie dies tun?
Hauptaufgaben
- Verantwortung für die KPIs eines zugewiesenen Serviceprodukt-Portfolios
- Umsetzung global entwickelter Serviceplattformen in der EMEA-Region
- Entwicklung und Markteinführung regionaler Serviceangebote nach Bedarf und im Einklang mit globalen Standards
- Funktion als fachliche/r Experte/in (Subject Matter Expert, SME) für den Bereich Fire Service
- Mitwirkung an Problemlösungs-, Kaizen- und Value Stream Mapping (VSM)-Initiativen
- Vertretung der regionalen Anforderungen und Kundenstimmen gegenüber dem globalen Team
Erfolgskennzahlen
- Unterstützung der regionalen Service-P&L-Performance im jeweiligen Geschäftsbereich, einschließlich Umsatzwachstum und Margensteigerung
- Erfolgreiche Einführung neuer Services (New Service Introduction, NSI) gemäß Zielvorgaben
- Verbesserung der Service-Anschluss- und Verknüpfungsraten im gesamten Portfolio
- Erhöhung des Anteils von Premium-Serviceverträgen (Full Coverage)
- Förderung des Wachstums vernetzter Anlagen und Systeme
Wen suchen wir?
Erforderliche Qualifikationen
- Umfangreiche Erfahrung im Service Product Management, Service Operations, Commercial Enablement im Servicebereich oder im Product Lifecycle Management
- Nachgewiesene Expertise im Bereich Fire Service sowie die Fähigkeit, als vertrauenswürdige/r Berater/in und Fachexperte/in zu agieren
- Nachweisliche Erfolge bei der Einführung neuer Lösungen und Fähigkeiten am Markt
- Ausgeprägte Projektmanagement- und Umsetzungsfähigkeiten
- Nachgewiesene Fähigkeit zur Führung funktionsübergreifender Teams und Initiativen
- Sehr gute Englischkenntnisse in Wort und Schrift
- Bereitschaft und Fähigkeit zu Reisen im Umfang von etwa 10–25 % der Arbeitszeit
Wünschenswerte Qualifikationen
- Bachelorabschluss in Ingenieurwesen, Betriebswirtschaft, Management oder einem technologischen Fachgebiet
- Erfahrung im Umgang mit digitalen oder vernetzten Lösungen
- Kenntnisse von Lean-Methoden und entsprechenden Werkzeugen
Frequently Asked Questions
Is the salary disclosed for the Product Manager, EMEA Fire Service (m/f/d) position at jci?
The salary for this Product Manager, EMEA Fire Service (m/f/d) role at jci is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Product Manager, EMEA Fire Service (m/f/d) position at jci located?
This Product Manager, EMEA Fire Service (m/f/d) role at jci is based in Ratingen-North Rhine Westphalia-Germany. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Product Manager, EMEA Fire Service (m/f/d) role at jci full-time or part-time?
This is listed as a Full time position. It is posted as a Product Manager, EMEA Fire Service (m/f/d) role in the JBG JCI Beteiligungs GmbH department at jci.
Which team or department does the Product Manager, EMEA Fire Service (m/f/d) at jci belong to?
This Product Manager, EMEA Fire Service (m/f/d) position is part of the JBG JCI Beteiligungs GmbH department at jci. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Product Manager, EMEA Fire Service (m/f/d) position at jci?
Click the "Apply Now" button on this page. You will be redirected to jci's official application portal hosted on workday where you can submit your application directly.
When was the Product Manager, EMEA Fire Service (m/f/d) job at jci posted?
This Product Manager, EMEA Fire Service (m/f/d) position at jci was posted on Jun 26, 2026. Apply as soon as possible — early applications are often reviewed first.
Product Manager, EMEA Fire Service (m/f/d)
jci
You'll be redirected to jci's official application page on Workday.