Product Manager, Branch Solutions

As a Product Management - Advisor, you will define and execute the vision, strategy, and roadmap for branch banking solutions that help financial institutions improve efficiency, strengthen client relationships, and deliver better customer experiences. You will work across product, engineering, user experience, sales, marketing, implementation, and support teams to deliver integrated branch solutions that drive measurable business and client outcomes.

What you'll do:

• Define and execute product vision, strategy, and roadmap for branch banking and retail delivery solutions.
• Lead product planning and execution across the product lifecycle, from concept and requirements through launch and ongoing optimization.
• Engage with financial institutions, advisory groups, user communities, and industry stakeholders to identify market opportunities, validate product concepts, and prioritize investments.
• Translate client needs, market trends, competitive intelligence, and business objectives into actionable product strategies and roadmap decisions.
• Partner with engineering, architecture, user experience, implementation, and operations teams to deliver high-quality solutions aligned to organizational goals.
• Collaborate with core banking, digital banking, payments, fraud, customer relationship management, analytics, and third-party ecosystem teams to support integrated client experiences.
• Manage product business cases, portfolio planning, pricing strategies, and investment prioritization to support product and portfolio performance.
• Support go-to-market readiness through product messaging, presentations, demonstrations, launch preparation, and subject matter expertise for branch banking solutions.

Experience you'll need to have:

• 6+ years of experience in product management leading enterprise software, branch banking, retail banking, or financial technology solutions.
• 6+ years of experience developing and managing product roadmaps aligned to strategic business objectives.
• 6+ years of experience leading products through multiple stages of the product lifecycle, from strategy through delivery and market adoption.
• 6+ years of experience evaluating business and technical requirements and making prioritization decisions across cross-functional stakeholders.
• Experience working with engineering, architecture, user experience, operations, implementation, sales, and support teams to deliver product outcomes.
• Experience using application programming interface-based integrations or similar ecosystem connectivity approaches.
• Bachelor's degree or higher in Business, Technology, Finance, Engineering, or related field or equivalent combination of education, related experience and/or military experience.

Experience that would be great to have:

• Experience with branch banking, teller systems, retail banking platforms, customer servicing solutions, or branch operations.
• Experience with branch transformation, universal banker, or branch modernization initiatives.
• Experience with digital account opening, onboarding, customer relationship management, customer engagement, or omnichannel banking solutions.
• Experience with Agile product development environments, public cloud platforms, software as a service architectures, artificial intelligence, automation, or workflow technologies.

How you'll work:

• This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.

Sponsorship:

You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.

Benefits at Fiserv:

• Fuel Your Life program to support your physical, financial, social, and emotional well-being.
• Paid holidays and generous time away policies.
• No-cost mental health support through Employee Assistance Programs.
• Living Proof program to recognize your peers’ extra effort with points redeemable for rewards.
• Eight Employee Resource Groups to foster a collaborative culture and expand your network.
• Unparalleled professional growth with training, development, and internal mobility opportunities.
• Medical, dental, vision, life, and disability insurance options available from day one.
• Retirement planning including 401k match and discounted shares with the Employee Stock Purchase Plan.
• Tuition assistance and reimbursement program.
• Paid parental and military leave.