ERP Product Manager
fxpro
Product Manager – Banking Loyalty
nreach· Customer Success
About this role
Product Manager – Banking Loyalty
About the Role
We are a leading loyalty player in the banking segment, and this role sits at the centre of banking loyalty thought leadership. As Solutions Architect, you will be our in-house banking loyalty expert — shaping the product for banking clients, setting up the Customer Success processes that make those engagements repeatable, and partnering directly with customers to guide their loyalty growth.
This is a hands-on, customer-facing role for someone who combines deep domain knowledge with product instinct and the ability to translate client needs into scalable solutions.
Key Responsibilities
- Enhance and shape the Xoxoday product for banking loyalty use cases, working closely with Product and Tech.
- Guide on product features but also operational excellence that helps reduce issues
- Define and set up Customer Success processes that ensure consistent, successful delivery for banking clients.
- Act as a trusted advisor to banking customers, providing growth consulting that delights and retains them. This includes guiding them on growth initiatves and campaigns
- Partner across Product, Tech, and CSM to align solution design with delivery and roadmap.
- Bring the voice of the banking customer into product and process decisions.
What Success Looks Like (First 6 Months)
- The product is meaningfully stronger for banking loyalty scenarios.
- Repeatable processes are in place for onboarding and servicing banking clients.
- Banking customers see clear value and growth from the right consulting and solution design.
Must-Have Skills & Experience
- Deep banking loyalty expertise — proven domain knowledge of loyalty programs in the banking sector.
- Strong client-facing persona, comfortable advising senior stakeholders.
- Solid product knowledge and the ability to shape solutions, not just deliver them.
- Experience defining humand and system processes that scale across multiple clients.
- 7–9 years of relevant experience.
Preferred Background
- Background specifically in banking loyalty.
- A track record of product vision, industry knowledge, and process definition in a client-facing capacity.
Frequently Asked Questions
Is the salary disclosed for the Product Manager – Banking Loyalty position at nreach?
The salary for this Product Manager – Banking Loyalty role at nreach is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Product Manager – Banking Loyalty position at nreach located?
This Product Manager – Banking Loyalty role at nreach is based in Bangalore, KA, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Product Manager – Banking Loyalty role at nreach full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Product Manager – Banking Loyalty role in the Customer Success department at nreach.
Which team or department does the Product Manager – Banking Loyalty at nreach belong to?
This Product Manager – Banking Loyalty position is part of the Customer Success department at nreach. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Product Manager – Banking Loyalty position at nreach?
Click the "Apply Now" button on this page. You will be redirected to nreach's official application portal hosted on keka where you can submit your application directly.
When was the Product Manager – Banking Loyalty job at nreach posted?
This Product Manager – Banking Loyalty position at nreach was posted on Jun 23, 2026. Apply as soon as possible — early applications are often reviewed first.
Product Manager – Banking Loyalty
nreach
You'll be redirected to nreach's official application page on keka.