Product Manager

Toyota Financial Services is looking for a Product mManager who is obsessed with the customer, makes decisions with data, and moves with the urgency of a startup inside one of the world's most trusted brands. 

This isn't a project management role. You won't be taking requirements from the business and handing them to engineering. You'll own new experiences around car shopping — the moments that turn a curious browser into a confident buyer. You'll talk to real shoppers, dig into the data to find where the experience breaks down, and make hard trade-off decisions with incomplete information. 

You also think beyond your own slice. You believe a great product is one connected experience, and you actively look across experience lines to spot inconsistencies and dependencies before they become problems — then build ideas for the good of the whole journey, not just your piece of it. 

If you've thrived in a startup or early-stage product environment and yet can navigate, anticipate, and address the needs of a large enterprise, this is the role. 

What you’ll be doing 

• Own the vision and implementation of new car-shopping experiences end-to-end. 

• Be a thought leader on the shopping journey — stay ahead of emerging technology, market shifts, and customer trends, and turn them into experiences that set the product apart rather than follow the market 

• Talk to customers regularly — run usability tests, join discovery interviews, and use what you learn to shape the product 

• Define product strategy through PR/FAQs and PRDs that articulate the customer problem, the solution, and how we'll measure success 

• Make prioritization decisions based on data, customer feedback, and business impact — not opinions or stakeholder loudness 

• Partner with engineering and design — you bring the "what" and "why," they bring the "how" 

• Ship incrementally — define releases, set acceptance criteria, and get working software in front of users fast 

• Instrument everything — define success metrics for engagement and conversion, build dashboards, and use data to decide what to build next 

What you bring

• 5+ years of product management experience on consumer-facing digital products 

• A track record of shipping products that customers actually use — not just features that got deployed 

• Experience owning multiple connected experiences or a customer journey end-to-end, and making the trade-off calls across them 

• Hands-on with data — you're comfortable digging into datasets, writing queries, and measuring quality and behavior yourself, not waiting on a report 

• Experience working directly with engineering teams in an agile environment to ensure what's built matches your vision in the most effective way 

• Strong written communication — you can write a clear product brief that engineering, design, and business stakeholders all understand 

• Startup mindset with enterprise polish — you're comfortable with ambiguity, you move fast, but you can bring along critical stakeholders with patience and confident leadership 

• Passion for modern product management practices and AI-powered tooling — you actively explore how AI can accelerate discovery, analysis, and delivery 

Added bonus if you have   

• Experience in automotive, fintech, lending, or marketplace products 

• Experience with commerce, checkout, or financing experiences 

• Experience building products that involve regulatory or compliance considerations 

• You've written a PR/FAQ or similar "working backwards" product document 

What we’ll bring 

During your interview process, our team can fill you in on all the details of our industry-leading benefits and career development opportunities. A few highlights include:

• A work environment built on teamwork, flexibility, and respect

• Professional growth and development programs to help advance your career, as well as tuition reimbursement

• Team Member Vehicle Purchase Discount

• Toyota Team Member Lease Vehicle Program (if applicable)

• Comprehensive health care and wellness plans for your entire family

• Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute (if applicable)

• Paid holidays and paid time off

• Referral services related to prenatal services, adoption, childcare, schools and more

• Tax Advantaged Accounts (Health Savings Account, Health Care FSA, Dependent Care FSA)

• Relocation assistance (if applicable)