Processor UAEN ( Pipeline )- Dubai / Sharjah / AD

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About this role

Emirates Islamic | Dubai, UAE

At Emirates Islamic, we are committed to delivering exceptional banking services through operational excellence, innovation, and a customer-centric approach. We are seeking a highly organized and detail-oriented Processor โ€“ Central Operations to join our Operations team and support the efficient processing of banking transactions while ensuring compliance with internal policies and regulatory requirements.

Key Responsibilities

  • Validate and process operational transactions in accordance with established service standards.
  • Provide operational support and assistance to branches and internal business units.
  • Ensure adherence to internal policies, procedures, and regulatory requirements.
  • Manage account identification and closure activities in line with applicable guidelines.
  • Handle cheque return activities and ensure timely completion of related processes.
  • Liaise with internal stakeholders on operational matters and documentation requirements.
  • Resolve day-to-day operational queries and provide timely solutions.
  • Perform reconciliations and maintain accurate operational records.
  • Support operational projects, process improvement initiatives, and User Acceptance Testing (UAT).
  • Coordinate with stakeholders to ensure smooth execution of operational activities.

Qualifications & Experience

  • Higher Secondary Education or equivalent qualification.
  • Minimum 4 years of experience in banking operations or transaction processing.
  • Sound knowledge of banking operations and operational controls.
  • Familiarity with banking systems and Microsoft Office applications.
  • Strong attention to detail and accuracy.
  • Excellent communication, problem-solving, and stakeholder management skills.
  • Ability to work effectively in a fast-paced environment while maintaining high levels of compliance and quality.

What We Are Looking For

  • Strong operational and analytical mindset.
  • Ability to manage multiple priorities and meet deadlines.
  • Commitment to delivering high-quality service.
  • Team player with a collaborative approach.
  • Adaptability and willingness to learn new processes and systems.

What We Offer

  • Opportunity to build a rewarding career with one of the UAE's leading Islamic banks.
  • Exposure to a dynamic and collaborative work environment.
  • Continuous learning and professional development opportunities.
  • Competitive compensation and benefits package.
  • Career growth opportunities within the Emirates NBD Group.
  • A culture that values diversity, innovation, and employee wellbeing.

ย 

1. Operational accuracy in escrow transaction processing

  • File and archive transaction records in line with internal controls to support audit readiness.
  • Input transaction data into core banking and escrow management systems with precision to maintain data integrity.
  • Flag discrepancies or incomplete documentation to the supervisor for timely resolution and risk avoidance.

Performance Measures:

  • Transaction accuracy, reconciliation quality, and timely exception resolution.
  • Compliance adherence, audit outcomes, and timely escalation of control breaches.

2. Maintenance of BPM application documentation and process records

  • Update BPM application records promptly to maintain current and accurate process information.
  • Support audit activities by providing required documentation and records promptly.
  • Ensure documentation reflects current operational practices and system configurations.

Performance Measures:

  • Maintenance of bpm application documentation and process records completion quality, timeliness, and adherence to agreed service standards.
  • Completeness, accuracy, and timeliness of records, reports, and supporting documentation.

3. Service quality and SLA adherence in escrow transaction processing

  • Update workflow trackers and status logs to reflect real-time progress on assigned cases.
  • Prioritise daily workload to meet agreed turnaround times for escrow transactions and related requests.
  • Collaborate with colleagues to address bottlenecks and maintain continuous workflow during peak periods.

Performance Measures:

  • Service quality and sla adherence in escrow transaction processing completion quality, timeliness, and adherence to agreed service standards.

4. Support for process integrity and continuous improvement in escrow operations

  • Complete assigned training modules on new systems or compliance topics to maintain operational readiness.
  • Contribute to error log reviews by sharing insights on preventable mistakes and control gaps.
  • Identify recurring process issues or bottlenecks during daily work and provide input to the supervisor for improvement.

Performance Measures:

  • Support for process integrity and continuous improvement in escrow operations completion quality, timeliness, and adherence to agreed service standards.
  • Diploma or equivalent qualification in Banking, Finance, Business Administration, or related field
  • Relevant coursework or certification in operational risk or compliance (preferred)
  • Continuous professional development in banking operations and compliance

Frequently Asked Questions

Is the salary disclosed for the Processor UAEN ( Pipeline )- Dubai / Sharjah / AD position at ENBD Recruitment Team?
The salary for this Processor UAEN ( Pipeline )- Dubai / Sharjah / AD role at ENBD Recruitment Team is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Processor UAEN ( Pipeline )- Dubai / Sharjah / AD position at ENBD Recruitment Team located?
This Processor UAEN ( Pipeline )- Dubai / Sharjah / AD role at ENBD Recruitment Team is based in Dubai, United Arab Emirates, United Arab Emirates. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Processor UAEN ( Pipeline )- Dubai / Sharjah / AD role at ENBD Recruitment Team full-time or part-time?
This is listed as a Full time position. It is posted as a Processor UAEN ( Pipeline )- Dubai / Sharjah / AD role at ENBD Recruitment Team.
How do I apply for the Processor UAEN ( Pipeline )- Dubai / Sharjah / AD position at ENBD Recruitment Team?
Click the "Apply Now" button on this page. You will be redirected to ENBD Recruitment Team's official application portal hosted on oraclecloud where you can submit your application directly.
When was the Processor UAEN ( Pipeline )- Dubai / Sharjah / AD job at ENBD Recruitment Team posted?
This Processor UAEN ( Pipeline )- Dubai / Sharjah / AD position at ENBD Recruitment Team was posted on Sep 14, 2026. Apply as soon as possible โ€” early applications are often reviewed first.
Processor UAEN ( Pipeline )- Dubai / Sharjah / AD
ENBD Recruitment Team
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