Process Associate

HCLTech
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📍 Noida, India

About this role

Job Summary

 

HCL Job Level

E0.1

Function/Domain

Accounts Payable / Procure to Pay function

Role Location

Noida

Positions

Process Associate

Experience

0 - 1 years

 

Job Profile
  • Be responsible for Amazon connect calls, Troubleshooting, Customer queries
  • Strict adherence to Activities TAT, Accuracy, KPIs and other SLAs

Required Profile/ Experience
  • Excellent communication skills (written & verbal)
  • Problem-solving and customer service mindset
  • Ability to handle high-volume transactions and queries

Education Requirement
  • Accounting Graduate

Shift
  • US shift

 

Key Responsibilities

1. Respond To Customer Queries And Issues Through Email Or Chat, Ensuring Prompt And Effective Resolution.
2. Accurately Enter, Update, And Manage Data In Various Systems And Databases.
3. Troubleshooting Problems, Providing Solutions, And Escalating Issues To Higher Levels Of Support When Necessary
4. Monitor And Ensure The Quality And High Accuracy Of Processed Data And Customer Interactions.
5. Identify Inefficiencies And Suggest Improvements To Enhance Operational Workflows.

Skill Requirements

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Other Requirements

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Frequently Asked Questions

Is the salary disclosed for the Process Associate position at HCLTech?
The salary for this Process Associate role at HCLTech is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Process Associate position at HCLTech located?
This Process Associate role at HCLTech is based in Noida, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the Process Associate position at HCLTech?
Click the "Apply Now" button on this page. You will be redirected to HCLTech's official application portal hosted on successfactors where you can submit your application directly.
When was the Process Associate job at HCLTech posted?
This Process Associate position at HCLTech was posted on Sep 24, 2026. Apply as soon as possible — early applications are often reviewed first.
Process Associate
HCLTech
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