Process Associate
HCLTech
Process Associate
About this role
Job Summary
Order Management Agents are responsible for processing simple
to complex orders, and handling inquiries from the client with high
accuracy and efficiency.
● Use deductive reasoning to make sound business decisions.
● Follow best practices and work cross-functionally with multiple
teams to complete the above tasks and other daily job functions
Key Responsibilities
● Strong Decision making and Analytical Skills
● Solid Communication Skills for both oral and written
● “Googley” Mindset (Out of the box thinking)
● Researching Capabilities
● Ensure compliance to all company and business policies and
administer all open sales orders and ensure appropriate order
flow.
● Monitor and evaluate all order issues and resolve in discrepancies
in production metrics and ensure a high level of accuracy
● Process oriented and excels at attention to detail
● Management of the communication with the sales department
and other stakeholders
● Can work with minimal supervision
Skill Requirements
Graduate of any 3/4 year degree;
● Preferred knowledge in Order Management and
Salesforce/Oracle
● Excellent communication skills - oral and written
Other Requirements
Frequently Asked Questions
Is the salary disclosed for the Process Associate position at HCLTech?
The salary for this Process Associate role at HCLTech is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Process Associate position at HCLTech located?
This Process Associate role at HCLTech is based in Gurugram, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the Process Associate position at HCLTech?
Click the "Apply Now" button on this page. You will be redirected to HCLTech's official application portal hosted on successfactors where you can submit your application directly.
When was the Process Associate job at HCLTech posted?
This Process Associate position at HCLTech was posted on Sep 8, 2026. Apply as soon as possible — early applications are often reviewed first.
Process Associate
HCLTech
You'll be redirected to HCLTech's official application page on successfactors.