Process Assistant, GSF Prime Now
About this role
Process Assistant – Delhi, will be an active member of the operations team at the site. The Process Assistant will be responsible to manage shift-level execution and associate performance for the assigned site.
Key job responsibilities
Process Assistant, GSF Prime Now
Process Assistant – Delhi, will be an active member of the operations team at the site. The Process Assistant will be responsible to manage shift-level execution and associate performance for the assigned site.
Key job responsibilities
1- Daily management of shift — start-of-shift readiness, live floor control and end-of-shift handover.
2- Administrative management of associates.
3- Job allocation to associates basis volume, skill matrix and process priority.
4- Monitoring and mentoring of associates on productivity, quality and safety.
5- Monitor status of counts and problem solve queues.
6- Responsible for shift quality and associated action plans.
7- Preparing and implementing training and development plans for associates.
8- Conduct a 4M and 5S audit for the respective work stations on a daily basis.
Basic qualifications
- 1+ years of Microsoft Office (Word, Excel, and Outlook) experience
- high school diploma or equivalent
- High school or equivalent
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
- Work 40 hours/week, and overtime as required
Preferred qualifications
- 1+ years of Amazon Amnesty Floor Monitoring experience
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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