Principal Customer Success Manager - Ostro

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.   At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.   As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.   Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities. The Role At Ostro, a business within Veeva, we're transforming how life sciences companies engage healthcare professionals through personalized, AI-powered experiences. We're looking for a strategic Client Services leader to build trusted partnerships with enterprise pharmaceutical clients, drive measurable business outcomes, and help shape the future of our platform. You'll serve as a trusted advisor to senior stakeholders, collaborate across Product, Engineering, Commercial, and Customer Success, and play a key role in growing our client relationships. If you enjoy solving complex business challenges, influencing product strategy, and delivering meaningful impact for global pharmaceutical companies, we'd love to meet you.